You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing iTunes purchased music in the iTunes store cloud...

There are purchased iTune songs on my iphone but are not in my iTunes store cloud for purchased songs. I do I get them back in the cloud? Or correct this issue?

iPhone 5, Windows 7

Posted on Jun 28, 2015 11:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2015 11:45 PM

They will only be in the cloud for redownloading whilst they remain in your country's store (rights-holders can remove their items at any time) and if you don't move countries - if they are still in the store then check to see if they're hidden : Hide and unhide purchases in the iTunes Store - Apple Support.


If you have them on your phone then you can copy them over to your computer's iTunes library by connecting it and doing File > Devices > Transfer Purchases so that you can take a backup copy of them.

1 reply
Question marked as Top-ranking reply

Jun 28, 2015 11:45 PM in response to Usfbulldoug

They will only be in the cloud for redownloading whilst they remain in your country's store (rights-holders can remove their items at any time) and if you don't move countries - if they are still in the store then check to see if they're hidden : Hide and unhide purchases in the iTunes Store - Apple Support.


If you have them on your phone then you can copy them over to your computer's iTunes library by connecting it and doing File > Devices > Transfer Purchases so that you can take a backup copy of them.

Missing iTunes purchased music in the iTunes store cloud...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.