received email from "Apple Care" requesting I validate Apple ID in 3 days or ICloud will be deleted. Is this a scam?

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received email from "Apple Care" requesting I validate Apple ID in 3 days or ICloud will be deleted. Is this a scam?

I received an email from "Apple Care" (address shown as support@itunesios9care.com) saying I have to validate my Apple ID in 3 days or lose my ICloud. It says Apple is required by guidelines to perform a verification of my Apple ID. There is a link to click on to Validate Your Apple ID. This sounds like a scam to me. Please advise.

MacBook Pro (13-inch Mid 2010), OS X Mavericks (10.9.5)

Posted on Jun 29, 2015 7:17 AM

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Answer 1

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Csound1

Level 9

59,985 points

Jun 29, 2015 7:18 AM in response to LAK49

Yes, it's a scam. Emails from Apple end in apple.com not ios9care.com

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Answer 2

LAK49 Author

Level 1

8 points

Jun 29, 2015 7:22 AM in response to Csound1

Thank you very much. This is pretty scary. Is there a way to report this to Apple so they know they are being used in this criminal activity? I would think someone at Apple would be able to track this bogus address and nail this person. Should I just email the Apple company and report this myself? Thanks again.

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Answer 3

Csound1

Level 9

59,985 points

Jun 29, 2015 7:36 AM in response to LAK49

So your question is the solution to this, how is that possible.

report it to phishing@apple.com

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Answer 4

LAK49 Author

Level 1

8 points

Jun 29, 2015 7:43 AM in response to Csound1

Because after I replied with my thanks for the solution, I went back and clicked on the wrong place to say it was solved.

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Answer 5

Csound1

Level 9

59,985 points

Jun 29, 2015 7:45 AM in response to LAK49

Just report it, remember that there are millions of scam emails just like this one.

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Answer 6

Jun 29, 2015 7:44 AM in response to Csound1

Csound1 wrote:

report it to phishing@apple.com

It's reportphishing@apple.com.

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Answer 7

Csound1

Level 9

59,985 points

Jun 29, 2015 7:45 AM in response to stevejobsfan0123

I believe both of them (plus others such as abuse@apple.com) work. But thanks.

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Answer 8

Jun 29, 2015 7:48 AM in response to Csound1

You're welcome... I've not heard of phishing@apple.com (or abuse@apple.com, think it's abuse@icloud.com, but either way it's for reporting iMessages).

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Answer 9

Jun 29, 2015 8:11 AM in response to stevejobsfan0123

Phishing should be reported to reportphishing@apple.com including the offending message as an attachment. abuse@icloud.com is for other spam (i.e. spam which isn't pretending it comes from Apple). iMessage spam should be reported to imessage.spam@apple.com

https://www.apple.com/legal/more-resources/phishing/

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