Iphone virus

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Level 1

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Iphone virus

I find it hard to believe I'm the only person out there who got hit with a virus today. I was on safari reading news this morning when a window popped up, and said something to the effect that it was uploading all my info on my phone. I did a hard power off as fast as I could, but apparently the virus was already installed. Phone is now slow, and keeps shutting on and off. I am literally saying a window popped up explaining the virus was attacking my phone. So please refrain from replying to this thread with the no virus on IOS BS.

Posted on Jun 29, 2015 6:46 PM

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Answer 1

Rysz

Level 8

44,391 points

Jun 29, 2015 7:01 PM in response to gorilla33

It's not a virus, just malware/adware. Search this forum for what to do.

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Answer 2

thomas_r.

Level 7

31,989 points

Jun 30, 2015 3:51 AM in response to gorilla33

This is not a virus, malware or adware. It's a scam website trying to fool you into doing something - perhaps calling a phone number for "help" removing the "virus."

Tp get rid of the message in Safari, follow the instructions here, under "Clear information from your device":

Safari web settings on your iPhone, iPad, or iPod touch - Apple Support

Then don't go back to whatever site you were visiting at the time that caused the pop-up to appear.

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Answer 3

gorilla33 Author

Level 1

0 points

Jun 30, 2015 4:24 PM in response to thomas_r.

Thank you Thomas for your reply. Glad to know it wasn't a virus. Your fix fixed it. Thanks again!

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Answer 4

gorilla33 Author

Level 1

0 points

Jun 30, 2015 4:26 PM in response to Rysz

Thanks Rysz! Wishthe other threads gave us the right terminology adware/malware in the beginning. Really appreciate it.

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