Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
5s will not ring while receiving a phone call, but will vibrate. I have confirmed that the switch is on, the ring volume is high and the do not disturb option is off. Any recommendations?
Thanks,
iPhone 5s, iOS 8.3
Hello RFMS,
Welcome to the Apple Support Communities!
I understand that your iPhone is not ringing for incoming calls. It sounds like you have done a great job isolating the issue already as well. To continue troubleshooting, I would suggest reading over and working through the steps in the attached article to ensure that all relevant troubleshooting has been completed.
If the issue continues, it may be necessary to follow the link at the bottom of the article to contact Apple Support.
Have a great day,
Joe
5s will not ring while receiving a phone call, but will vibrate. I have confirmed that the switch is on, the ring volume is high and the do not disturb option is off. Any recommendations?
