HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Jun 30, 2015 12:27 PM in response to tomkatby Briansyddall,★HelpfulHi
Turn ipad off
Connect lead to USB on PC
Press power button hold down don't let go
Connect lead to iPad keep power button pressed
Until PC sees ipad.
Wait for restore .
Cheers
Brian
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Jun 30, 2015 12:54 PM in response to Briansyddallby tomkat,Thanks for the response. I've tried this and all I get is the Apple logo and nothing else happens. The iPad will not go to restore mode.
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Jun 30, 2015 7:51 PM in response to tomkatby dotcomgirl,HI, I was frozen on my Ipod 5 for several hours and switched to a 3.0 usb port and everything started working again.
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Jul 1, 2015 12:20 AM in response to tomkatby Tradia155,Same problem here - iPad 2 stuck at "Restoring iPad firmware..." I spent an hour on chat with Apple tech with no solution. I tried everything - two different computers, different cables, restore mode, DFU mode... nothing works. My iPad 2 is completely bricked - I have an appointment at Apple Store in the AM to have them check it out. I hope they can fix it!
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Jul 1, 2015 6:49 AM in response to Tradia155by tomkat,Thanks for the response. It looks I'll have to make an appointment at the Apple Store. Let me if the trip to the Apple Store worked.
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Jul 1, 2015 10:10 AM in response to tomkatby hrdias,my ipad2 is restarting every five minutes, all the time, after the upgrade 8.4... Any help?
tks All
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Jul 2, 2015 9:03 PM in response to tomkatby Jon from Supertecs,I had the same problem, my iPad2 would get 80% of the way through 'verifying' and stop.
I was able to resolve this by installing iTunes on my laptop (my iPad had never been attached to my laptop) then connecting my iPad to the new fresh computer, and it was able to complete the 'restore', then I when back to my main computer and recovered the backup.
Hope this helps.
Jon@Supertecs
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Jul 4, 2015 2:33 AM in response to Briansyddallby Lwkeu,★Helpfulsame problem with my ipod touch 5. After update just stuck on the apple logo. Plus into my Mac and hold the power button for 5 sec to turn off. And press the button with holding the home button. boot up in the recovery mode. On the itune say issues with update. Ask me to either update or restore. I selected update and waiting for result now
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Jul 4, 2015 2:22 PM in response to tomkatby Shivargo,I had this exact problem. tried everything they suggested. Issue came after installing a cydia tweak that probably wasn't updated to 8.4.
in order to fix:
While having ipad plugged in and itunes on screen.
1. Hold down power and home until u get apple sign.
2. when apple sign comes up release power.
3. Unplug ipad and replug into usb slot.
this put my in recovery mode and gave me the option to wipe my ipad and reinstall everything.
No more paperweight.
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Jul 4, 2015 4:10 PM in response to Shivargoby tomkat,★HelpfulAfter many attempts to get to the restore screen something happened and the right screen came up and I was able to restore my iPad. Thanks everyone for your help.
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Jul 4, 2015 8:43 PM in response to Briansyddallby cyndee1011,alright back in action! connected to laptop (never had to do that before) got in and updated, restarted...everything. seriously apple??? had to connect to another device to do the update. how annoying!!!! ps...canceled apple store appointment
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Jul 5, 2015 7:15 AM in response to tomkatby BUFFYsue,IiPad has not worked the same since doing the 8.x download on ipad2. I am not doing the new update just for music. screen very spotty now and make have to erase.
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Jul 5, 2015 8:34 AM in response to tomkatby iAppletje,My iPad2 updated correctly, however Safari is useless after updating to 8.4, also music homesharing is gone
But to get back after the update .... safari responsive is slow, very slow and even when all apps are closed safari is loading for ages.
Didn't notice this at an iPad Air 2 with iOS 8.3.
My advice is to go back to iOS8.3 and leave this as the last version.
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Jul 5, 2015 11:25 AM in response to tomkatby JaseBrown1972123,I Had the same. After installing ios 8.4 the iPad would just reset itself after 10 seconds. If you have a VPN app called Betternet then delete it. It's causing the problem.