Playlists disappeared in IOS 8.4

Apple really f'ed people in their A**es with this upgrade. My playlists are a disaster. Can't get stuff from iTunes to show up in iPhone anymore so I don't even have a possibility to sync. It's ridiculous. Hours upon wasted hours following all the posts with no resolution and absolutely no f'ing help from Apple at all. 8.4 is an unmitigated disaster and every version of iTunes since 7.0 has gotten progressively worse. F'ing morons.

syncing your playlists now is just different, its not broken.

you have to turn off iCloud Music Library first....then plug your phone in and sync your playlists, then turn iCloud Music Library back on and select 'Merge' when it asks.

all you playlists appear together with your iCloud ones if you have any.

works well.

I've had a nightmare. I'm running an old copy of Windows XP so please find some sympathy even thought many may have a snigger.

I have LOTS of music and LOTS of playlists. All are based on the star ratings and I use them for DJing with (different genres, types etc).

After upgrading and signing up to Apple Music, once I'd updated my phone all my normal playlists (a mixture of both smart and manual playlists) had completey vanished (replaced by just the "All the 1's" and "Purchased Music" playlists).

I did the turn off iCloud music toggle and selected merge. My playlists started to fall back into my phone (great!). Only problem being nearly all of them had no content. When I checked on iTunes virtually all my ratings had been reset to zero. Like, only a handful of the original ratings remain. I feel sick.

The only way I can see back is by attempting an iPhone backup and hopefully this restores the original ratings back to iTunes. has anyone else had this crippling problem?

FFS.

Alright so after all the ******** and moaning I finally learned something about iOS 8.4 that's probably buried somewhere in the literature. Audio Books are now in iBooks, not in iTunes the way they used to be (if that's where you imported them to). If you don't see your playlists pulling in, you must check sync with audio books and then you have to go to the audio books app to find them.

Hi all Apple users as frustrated as I was.

To Clarify, if you turn off ICloud Music it will tell you it will delete your music (that you virtually have on your device from the cloud, not all)

BUT it deletes all your playlist

You have to turn Icloud music back on , and choose 'Merge' option.

Your device will spin for 10-20 minutes while it reads the internal files on your computer to rebuild all the playlists.

I have just as of 7/22/2015 been on the phone with Apple Support who claim this is NOT a bug.

I also found that if you are out of Wireless Range, and choose ICloud Radio, it will hang. If you then try and go to 'My Music' it will hang.

So short point, just turn ICloud Music off and then on, Merge your playlists, let it rebuild.

All of my Ratings, and Playlists came back.

Stupid, Absolutely. While I was on the phone with them to demonstrate a point I did this and it took 30 minutes to rebuild my 8,000 songs into Playlists.

You don't need to restore you phone. If you want to

1. Backup all of your playlist via ITunes File => Library => Export Playlists.

2. Backup your Windows 'ITunes Music Library.xml' by copying it outside of where it resides (My Desktop for example)

3. Backup your ITunes Library.itl the same way.

You can then restore your phone, turn off Icloud. Then copy the files above back, import your playlists and you are back.

My music is one of the most important things in my life and I am shocked Apple is doing this to us.

I told them they were forcing me to the cloud and as nice as it can be, it isn't for me.

That should help 99% of those with Playlist Problems !

Good Luck!

Kelly

All of my ratings have disappeared in iTunes. Weirdly they remained on the iPhone 6 (although some strange goings on like some songs from 2002 being dumped in my 2015 playlist). I'm well confused now. And tired.

yes, but for reasons unclear to me, I am just like Mark and don't have an "icloud music library toggle. I have made the mistake of updating my iTunes to the new version on PC but I am afraid to open it in that all of my playlists may also be gone there.

When I open the music app, the only albums I see are the ones bought from Apple and I can figure out how to get the other ripped/purchased music to show. The only things at the bottom of the App are My Music, Playlists, Radio and @Connect. (wow I really want to connect with some artists). I would be delighted if someone had a solution when ICloud Music is not a choice to turn on.

The audio books I buy from Audible now reside under a Audible tab. Sigh. OK. I liked having my audio books together, but Apple doesn't, so....OK

The audio books I check out from the library and all of my music (music WAS purchased from iTunes) is gone. The screen is actually gone. I hit the button and I look at a white screen.

I'm leaving on a trip and I have nothing to listen to. Any ideas?

Hi,

I have a ton of books on Audible, but I use the Ap on my phone. I can download books from my Phone. Download that Ap and you can have all your books on your finger tips.

On the upper Left, you should see Music, Movies, TV and 3 dots ... Drop those dots down for 'Books' Optoin.

I am at the latest and greatest versions, see post for your playlist, easy to restore.

Hi, I have Windows Vista, and Itunes 12.1. Just this week, syncs started causing problems. I had read about iOS having issues due to my battery draining. I had downloaded some promotional albums which were not copying to my iPhone properly. They were saying that they were only authorized for my computer. Some were at first only playing on my computer, then syncing to my iPhone after a few tries. I then had iTunes transfer purchases, as one track from a promotional album was not syncing. Then all of the album copied. However, the next day, almost every music file and playlist disappeared (today). I do not have any iCloud option on my iPhone 5 in the music app. I am neither signed up for the music match thing, nor for iCloud at all in the separate iCloud thing (outside of Music). if I try to resync the playlist, it won't allow me in iTunes. I cannot upgrade iTunes further.

What might the solution be to get the music back in my case? One of the reasons that I had purchased this iPhone was because I can use it as an mp3 player.. Almost all of my music is not being transferable to my iPhone right now. If i didn't purchase it through iTunes, I am not authorized to use it? How can I get put it back in my phone?

You say: "4. Choose 'Merge".

Sounds like this might work, but I don't see that anywhere. Where do I find "Merge". I'm not being prompted.

In the tab in iTunes on my Mac where I used to be able to select Playlists and Albums etc to sync to my iPhone I now just have "iCloud Music Library is on". No Playlists or anything. I'm trying to get back the ability to select and deselect Playlists to sync. Thx.

Hello guys.

I think that i have found the solution to this problem. I changed my iPhone 6 plus' internet connection to wifi and the music library download itself automatically.

I am guessing that if you change your music settings to download on mobile internet, it should also work.

I hope that it helps. 🙂

Just wanted to thank you for this post. My playlists suddenly disappeared from my iPhone a few days ago and I have been a bit lost without them. Your response here described exactly what I needed to do to get them back. Thank you for totally making my day!

Tap the Music app then select Playlists top of the screen then tap: All Playlists > All Playlists > Show iTunes Purchases.

I am in the same boat. All of my music and playlists are gone from my phone after the upgrade.