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iPhone 4s will not delete messages

My iPhone 4s will not delete messages, and when I attempt to delete them the phone freezes and restarts. Its operating system is iOS 7.1.2, it has 16 gigs of data.

iPhone 4S, iOS 7.1.2

Posted on Jun 30, 2015 12:45 PM

Reply
1 reply

Jul 2, 2015 12:15 PM in response to Clayton Granberry

Hi Clayton Granberry,


To start troubleshooting this issue where Messages is quitting when deleting messages, please go ahead and first force close all of the apps currently running on the device, and then reset it by following the steps in the articles below.


iOS: Force an app to close


Turn your iOS device off and on (restart) and reset


Take care,

Alex H.

iPhone 4s will not delete messages

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