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Why are some songs greyed out on iTunes?

I have new Apple Music songs available on my iPhone but when I go to the songs in iTunes (12.2) they are greyed out and unplayable. Anyone else experiencing this, and any solutions?

Posted on Jun 30, 2015 6:32 PM

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71 replies

Dec 8, 2015 4:24 PM in response to fisholito01

This worked perfect. I right clicked on each song scrolled down to the bottom to check selection clicked on it and now the songs are not greyed out and the album plays from start to finish without having to click on the next song. Thanks so much for the info. I have only done this on 1 album but I have several with this problem..so now I can fix it.

Dec 11, 2015 4:49 AM in response to Andrew Mohr

Notice that most of the songs greyed out are the most famous ones. In my repository it happened on the La Traviata's Drinking song from National Philharmonic but not from the Berliner one, and some other pieces that are famous but not that wide-known or not presented by a top-class performer. Companies may charge more for the copyrights for some of pieces in an album and Apple may think it doesn't deserve to buy.

Dec 11, 2015 10:55 AM in response to NewtonHeath

Found a solution to my problem. When you are looking at "My Music", look on top right of iTunes under search, there is a dropdown where you can choose songs, albums, artist etc. Click on Songs and you will notice that the greyed out songs are not checked. I'm not sure how this defaults, or gets set, but if you check the box, the songs will now appear and be playable. If somone finds out how to ignore this checkbox or can find out how to select all without having to click each song, it would be appreciated 🙂

Jan 12, 2016 3:32 PM in response to NewtonHeath

This is really bizarre. The "check" step worked perfectly for me. The reason I was really confused is that all the songs in the playlist played perfectly fine yesterday (!!!), and today some of them became unchecked randomly. ***? I did not "uncheck" them for sure. Nobody is using this computer except me.


Apple is completely silent about this whole issue with iTunes and Music app on iPhone as if it does not exist. in fact, there are so many issues, I do not even known where to start. For instance, the "Shuffle" button issue is completely impossible to comprehend.

Jan 19, 2016 6:09 PM in response to Andrew Mohr

I don't know if someone else has posted this yet, but I was experiencing the same issue, and then when I figured out what the problem was, proceeded to connect my palm to my face very forcefully. At some undetermined point, a large section of my music had been "unchecked", that is to say that all of the music has a checkbox next to it, and apparently checking v. unchecking affects the playability of the music. So all I did was select all of my music by song, right click and click "check selection" and all of my music was suddenly playable. I hope this helps somebody.

Why are some songs greyed out on iTunes?

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