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Playlists and music are not syncing (can't add any music to my iPhone now)

I've been having a lot of trouble with Apple Music! I have a pretty large iTunes library (25k) and have been using iTunes Match. At first things seemed okay on my iPhone 6. I added a couple of albums and it was good.


Then I got iTunes 12.2 and the music I added from Apple Music showed up greyed out. Nothing I did seemed to make those songs want to become available. I saw someone posted to delete the songs from the iPhone library and then add them using your Mac and then it would show up on both. No dice. I toggled Music on and off and had it re-download my music library to my iPhone. I still can't see the albums I added on my Mac (and which are clearly in my Mac library).

Now I can't add anything to my iPhone library. When I browse for an album not on my iPhone and click the "Add to My Music" button, it says okay, does the check mark thing, and then a few seconds later the icon switches back from a checkmark to a plus sign.


Basically I can't add music to my iPhone at all because I can't sync it to my computer (since now it syncs only through Apple Music), it isn't syncing changes from my Mac to my iPhone, and I can't add anything from Apple Music to my iPhone. Help!

iPhone 6, iOS 8.4

Posted on Jun 30, 2015 6:56 PM

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188 replies

Aug 6, 2015 7:02 AM in response to tomwynne

Not really, you see it seems to have only 2 options.


Use Apple Music and access all your music solely in the cloud (thus incurring downloads of data everywhere you go for any songs you listen to) and manage all your music in the cloud.


Just use the music on your device (ie turn off Cloud Sync). This will allow you to utilise your playlists and music locally on your device, but you will still be able to listen to albums and singles via Apple Music. Just not create playlists.


An option I believe most would have expected is to share playlists across devices, but have the device access music on the device and only Apple Music when the song is not available on that device. This approach would seem logical to most and would certainly start to offer a superior service to Spotify. One of the reasons I (and most people I know) limit their spotify usage is because it is constantly downloading. Try that on a road trip somewhere and you will use most of your data by the end of the first day.

Aug 12, 2015 9:05 PM in response to marxmarvelous

This is how it should work. Both Mac and iPhone have iCloud music turned on. You make a new playlist on the Mac. Then you open the music app on the phone. The new playlist is there. That doesn't seem too hard, but Apple has managed to screw this up. I was able to get the playlist to show up on my phone by doing a sync and waiting about 15 minutes. Turning iCloud music off and then on again on the phone is a very impractical solution because my library has thousands of songs and that takes a long time.


I am still waiting for a solution of how to remove music from the phone to make more space. I have the setting checked to sync only checked songs. I should be able to uncheck songs on the Mac and then do a sync to remove those songs from the phone. But it doesn't work.

Playlists and music are not syncing (can't add any music to my iPhone now)

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