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Wi-Fi not working on iOS 8.4

Hi,


I had problems on iOS 8.3 where Wi-Fi worked at the beginning, but then stopped. Sometimes iPhone 4S attempted to connect, I saw wifi icon and then it disappeared. I tried Reset Network Settings, I managed to setup Wi-Fi connection again, but it worked for a few minutes and then again the same issue.

I was hoping that the issue will be fixed on 8.4, but now it's worse. After resetting network settings I cannot even join wifi network. After entering password, it says "Unable to Join the network. I have correct password, because I'm using it for other devices.

I tried to restore iphone through iTunes, but I cannot do that, because I'm getting error message "Find My iPhone" must be turned off. The problem is that I cannot turn Find My iPhone off in iCloud settings on the device, because Wi-Fi is not working. Now I cannot restore iPhone and I cannot setup Wi-Fi.


Another issue is the fact that device may not have 8.4 installed. Although it reports version 8.4, the device didn't show locked screen after update, like it did on iPad. It seems that device only shows version ioS 8.4, but hasn't really been updated, otherwise I would see locked screen after restart.

Is there a way to force iOS 8.4 update again on the device?


How can I fix wi-fi problem? Wi-Fi scanning seems to be a little slow. On that page the device often freezes for 20 seconds or so. The quality of iOS and Mac OS X has gone down dramatically.


I have $800 iPhone 4S, which has the antenna problem and I don't think I want another Apple device, if I can get Android device with better spec than iPhone 6 for $200. Over 3 years I made around 50 calls with this device and I'm not using much. I'm just using password manager app and need wifi for sync and backup.


You know what, forget this, because no one is going to fix/revert wifi code back to what it was on 8.0 or older.

MacBook Air (13-inch Late 2010), Mac OS X (10.7.2)

Posted on Jul 1, 2015 4:00 AM

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Posted on Jul 1, 2015 9:09 AM

iOS 8.4 with broken wifi also drains battery. In 3 hours battery capacity dropped from 100% to 73% (loss of 27%).

I recommend users who experience wifi issue to completely disable wifi until Apple fixes the problem. It looks like device is occasionally scanning wifi networks while in sleep mode.


After you disable wifi, avoid enabling it again or even navigating to the wifi settings. The device may freeze. In that case you need to press and hold power button and home button at the same time. When the devices shuts down, power up again and don't try to change wifi setting, leave it off.


I think the device must be doing something on the background that causes high CPU usage, device slows down and after a few ore seconds it freezes completely. Clearly some multi-threaded deadlock in wifi or networking routines.

210 replies

Jul 10, 2015 11:38 PM in response to RobertDeveloper

just want to share. I have iPhone 4s 2 years old, got wifi grey out 1 year ago, after update to iOS 7. I update OS with itunes, which really slow and mus dowbload full 1 giga. Also i downloaded app with itunes, even updating, which actually redownload the game.


1 month ago, when i use ios 8, i tried my wifi. it only can be connected for a couple seconds. tried open youtube and wifi repeatly turned on / off till crash. then when i turned my wifi, it will cause not responding.


one day, when i charging my iphone, i tried my wifi again, and its worked! i played vainglory 5 matches. on next day, it doesnt work... i thought my wifi can be work if charged but it is not. Then another day, after i play vainglory with cellular nertwork, i tried my wifi and its work. then i did an experiment, the result is my iphone must get warm enough in order to use wifi. so each time i want to use wifi, i played vainglory with cellular network. but if the iphone get colder, wifi will stop working, and can be used again after get warm.


so, thats strange. But now my wifi is work 100% how? i dont know. it happen after a trip with airplane. before thaf, on airport, its still same, must get warm enough. i downloaded GarageBand, put iphone in my pocket. Then after finished download, the wifi turned off by it self then i turn on airplane mode. after arrive, i check my wifi and it work even when my iphone is cold.


so thats my story, sorry for my bad english and typos

Jul 11, 2015 5:35 PM in response to RobertDeveloper

I tried all the possible solutions suggested on this thread and no luck. This is really annoying and it's a shame for Apple. Why don't they clearly admit that there is a problem with WiFi on this device/OS? I first experienced this problem on iOS 8.2 and back then; resetting the network settings did the trick. But now with 8.4, I started to experience the same issue and this time nothing helps. I even restored my phone from a backup using iTunes but still the same problem. I spent so much time and effort on fixing Apple's "bug". I tried changing all possible WLAN settings of my route. All of my devices including my old iPhone 4 connects to network with no problem. But my iPhone 6 keeps saying "incorrect password". By the way; what kind of error message is this? Clearly I'm typing it correctly, really really annoying -.- I don't know what to do. This does not happen only at home. It connects fine at some networks (e.g. work) but this happened to me at several places. As a last hope; I'll take my phone to Apple Store and ask the geniuses for help.

Jul 12, 2015 4:32 PM in response to RobertDeveloper

MY iPhone 6 plus also would not download wifi with 8.4. After many tries Apple gave me a new phone. It worked fine until I updated to 8.4. Could not connect to Apple Extreme nor make or receive phone calls..The phone was useless. After reading these posts tried once more to call Apple. The tech suggestedI call mr internet provider---Cox. The tech said my new modem had a built in router and gave me the password for that. Bingo! I now had wifi. It seems that 8.4 does not support all routers. Apple has to fix that. I suggest that you contact your internet provider. They might have a solution till Apple fixes this.

Jul 13, 2015 7:23 AM in response to RobertDeveloper

I found the answer!

I've had this trouble for almost 2 days, can't connect to wifi at all.

Trid all the solution, non of them works.


This is what works for me: SET THE IP ADDRESS MANUALLY.

Maybe it's got the other device use the same IP Address as you.


User uploaded file


  1. Go to Setting - Wifi - Click on your wifi.
  2. Copy the info on DHCP tab to the static tab, except for IP address. If DHCP is blank, look it from another device that could connect, in my case I see it on my iPad.
  3. On the last 3 digit, you could choose from 2-255 (1 is for router, afaik). Choose the random number like 189.
  4. Click renew lease, and back.
  5. Voila it work like before! Not have disconected anymore!


Remember, this is just one solution. Maybe your problem isn't same as mine. But maybe it will be useful for someone. 🙂

Jul 13, 2015 9:01 AM in response to dipovespo

I was having the problem on my work network as well this morning. (I don't normally use this just wanted to verify.) I went in and did a reset of the network settings, re-authenticated and was getting the same performance that someone else was getting. Seems to have fixed the problem. I will test at home this evening and see what I get there.

Jul 13, 2015 4:48 PM in response to davemegan

Hi,


I found some other options that partially work for me, although I still get disconnects about every 1 - 10 minutes. These steps however require to make changes to the router:


1. Increase "Beacon" time - by default it is usually 100. Try to set this to 500 or more (max is 1000 on my router). It means that router will broadcast beacon signal every 500 milliseconds instead of 100 (too often for iOS 8.4).

2. Set DTIM to 1 (usually default) - this value is multiplied by Beacon time. I tried to set this to 10, which means that devices would get connection information about every 5 seconds (500 * 10). It took around 5 seconds for iOS device to connect, but if this could fix connection issues, it would be great. However I found an error log on iPhone, which says that DTIM could not be set to 1, so I returned DTIM back to 1, I guess iOS wifi routine cannot quite handle special router settings.

In any case higher beacon time helps iPhone to connect. I think iOS must have a bug where too many beacon broadcasts are not handled by the code (perhaps it stores info about networks in a queue, which overflows. With low beacon time (too many broadcasts) background tasks on iPhone seem to stop responding and UI starts slowing down until it crashes and iPhone restarts or iPhone freezes and requires manual shutdown. This slow down also drains battery, possibly because UI or background tasks start using too much CPU and when iPhone wakes up from sleep, it cannot quickly complete its tasks before going to sleep again.

Hopefully someone from Apple will read this.


I also tried other options that some people already suggested, like setting IP address manually, but that didn't work for me.

Mostly it seems that iPhone needs higher beacon time and my iPad works without any problem with iOS 8.4, but that's probably because I set DNS manually some time ago (I think after upgrade to 8.1).


I hope this beacon time thing helps some people, but it may not help if there are other routers in the vicinity with low beacon time. This breaks scanning for networks on iPhone. In that case I recommend to select network manually.

Jul 14, 2015 5:31 AM in response to Philly_Phan

Sometimes ranting is therapeutic. For example, I was informed that my family has blown through 50% of our data plan in 10 days. Guessing I was the main culprit since I recently discovered that my brand new iPhone 6 Plus started dropping the WiFi connection at random times - but I unknowingly kept downloading tunes from Apple Music. Been through this many times before with Apple - on my Macbook, on my original iPhone 5 (which was replaced under Apple Care which solved the problem) - on my Wife's Macbook - on a very short-lived Mac Mini running an early build of Yosemite. All this is to say that there has been no common villian. Sometimes it has been hardware, sometimes software. Sometimes router settings have resolved the issue. Sometimes I don't know what resolved the issue. This just seems to be part of being in the Mac ecosystem.

Jul 14, 2015 9:03 PM in response to RobertDeveloper

Hi,


After reading your post I disabled my WIFI and never touched it again.


However after waking in the morning I discovered that WIFI is greyed out in the control center and cannot be turned off. Battery is draining fast.


This would be fixed sometimes by force restarting the phone.


Previously, application always crashes like chrome and had random restarts of phone.


I also cannot connect to WIFI, "incorrect password" is being displayed though correct password is inputted


I have tried resetting the phone several times and also erase all settings.


Experienced this after updating to ios 8.4.


Iphone 6 plus user here. My girlfriend also updated her phone to ios 8.4 but does not experience what we are experiencing.


VERY FRUSTATING for a first time user of an Iphone.

Wi-Fi not working on iOS 8.4

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