With iTunes 12.2 and Windows 8.1: When selecting the "Check for Updates" option from the Help menu, a message box appears stating "The iTunes server could not be contacted. Please check your Internet connection, or try again later." The issue is not with the Internet connection, it is functioning properly.
I have the same on two PC s.
I have the same on two PC s.
Apple, please comment. I'm having the same problem. Are you working on a patch that you plan to push out today? Furthermore, I was unable to upgrade my iPad's OS to 8.4 through the latest version of iTunes on my laptop. I had to do it over Wi-Fi.
I think lots of people are having this issue. I am.
Given that 12.2 is only 4 days old, why are you even checking for updates?
That's not the point...regardless of when it's checked, it either works or it doesn't. In this case, it doesn't. The question is why.
I'm on a Mac from many years, and I always had to fight to get thing work the way I want. I have enough now. I strongly suggest to quit iTunes forever and switch to some alternative. There's nothing iTunes can do that other software can't. Compatibility with iPhone or other fancy stuff? Bullsxxt. If we don't boycott Apple, well then Apple will always joke with our patience and impose us what to use and actions we can and we can't do.
Personally, this is my last day with iTunes.
I am having same issues. Support had uninstall itunes and reinstall. It did not help
I Tried the same thing. A complete uninstall. didnt help. I wonder if this is related to the inability to choose a Genre under the New section of Apple Music on iTunes? Cause I can't do that either.
Has any used .dmg installer to update on a PC
I had a long talk with 3 different tech at apple support. After reviewing everything, Apple might think its their issue. I can only hope.
I had a similar issue using Windows 7 and not being able to connect to the store. I deleted itunes, deleted registry files, even mucked around with rules in Windows Firewall. What actually worked was simple. I am an administrator on my PC but for some reason, iTunes was not running as administrator. Right click the itunes.exe file, go to properties, where it says run compatable with....just down under that is "run as administrator". Now iCloud and iTunes work fine. Hope this helps anyone with an "error 5" as I have had no itunes store for months. I guess buying a new iPad helped to motivate me 🙂
I'm Glad to at least see that other people are having similar problems with 12.2 and it's not just my computer or something I was doing wrong~
= Have other people also had trouble with itunes freezing for a minute or two when you try to do something? - I went under "Get Info" For a song to capitalize a few of the letters in a title to a few different songs, and each time iTunes freezes before it eventually performs the task.
- Also have other people had problems with their artist list not being in correct alphabetical order? on my sidebar column on the left, the artists are not listed alphabetically, however the corresponding albums and artists ARE listed correctly on the right column. ???
Why does Apple insist on completely screw up their user interface every time they come out with an iTunes Software upgrade? What was wrong with the old version. At least give users the option of sticking to the older version if it works for them, don't force everyone to upgrade!
It did not work for me. I right click the itunes icon and checked run as adm ??
Have you attempted to go into your 'uninstall a program' options on your PC and then to 'repair' on your iTunes? I had some connection issues earlier and this fixed them for me.
This doesn't work either.
iTunes 12.2: 'iTunes server could not be contacted'
