Apple Event: May 7th at 7 am PT
With iTunes 12.2 and Windows 8.1: When selecting the "Check for Updates" option from the Help menu, a message box appears stating "The iTunes server could not be contacted. Please check your Internet connection, or try again later." The issue is not with the Internet connection, it is functioning properly.
I have the same on two PC s.
This does not fix the problem.
It's still happening.
yes, It is still happening. I called apple Tech. I spoke to a 2nd (my name for it) level tech. she gave me her phone # and email. (important connection). I explained the problem and all the things I tried to resolve it. I even asked, does Apple ever read these community forum pages. I am not the only one with this problem
see below
restarted computer
disable firewall and anti virus
uninstalled / reinstalled i tunes with apple tech assistance
right clicked itunes icon to check off run as administrator
After all this message still appears
itunes update server could not be contacted.
Is anyone at Apple listening????
.
has anyone solved this issue?
Great News. I just received an email from Apple. Tech could recreate the issue (Itunes update server could not be contacted) on her windows PC
She has reported it. Apple is working on a solution.
Thanks for the info, Reggie!
Thank you! I was wondering why it was saying that.
i just had the up date for this issue
thank you for putting it on the community
Three Cheers I just updated. Thanks Gayla (Apple Tech Person who listened and took me seriously)
The latest patch to iTunes (12.2.1) solves this problem.
iTunes 12.2: 'iTunes server could not be contacted'
