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iOS 8.4 Music App show white Screen

I have just upgraded to iOS 8.4 and as I open the music app, it opens and just shows a white screen and nothing else. I have no idea what to do. Pls help ASAP

iPhone 4S, iOS 8.4

Posted on Jul 2, 2015 6:46 AM

Reply
16 replies

Jul 3, 2015 5:27 PM in response to skyknife231

That happened to me twiceand I fixed it twice in the last few days with a late model iPod Touch.

Do this :

1. Turn on Wi-Fi (because the Settings menu for Music is context sensitive)

2. Go to Settings > Music

3. Under the Apple Music category, turn off Show Apple Music

4. Go back to Home page and click on the Music icon ... hopefully you will see all of your own music albums that are on your iPod

There must be more to this. I would be happy to hear more details ... and even happier if Apple would make our Music choices clearer. Providing a user with a blank unresponsive screen is the least informative possibility.

Aug 1, 2015 10:09 AM in response to kitparrish

This TOTALLY HELPED ME! Thanks a MILLION! You're a LIFESAVER!

✅

kitparrish wrote:


That happened to me twiceand I fixed it twice in the last few days with a late model iPod Touch.

Do this :

1. Turn on Wi-Fi (because the Settings menu for Music is context sensitive)

2. Go to Settings > Music

3. Under the Apple Music category, turn off Show Apple Music

4. Go back to Home page and click on the Music icon ... hopefully you will see all of your own music albums that are on your iPod

There must be more to this. I would be happy to hear more details ... and even happier if Apple would make our Music choices clearer. Providing a user with a blank unresponsive screen is the least informative possibility.

Aug 10, 2015 11:56 PM in response to skyknife231

An easier thing to try first:


1. Double click on the Home button

2. Swipe all the app screens upwards one by one until only the home screen is left

3. Click on the Home button

4. Press and hold the Sleep / Wake button until the screen shows something like "Swipe to turn off"

5. After 30 seconds or so, press and hold the Sleep / Wake button to restart the iPhone.


Music should then work normally.

Sep 1, 2015 4:55 AM in response to martin-london

Thank you. Very helpful as I was stuck in a remote area with a blank screen and no music. I cannot believe Apple is so sloppy and unprofessional to allow this to happen.

Jul 27, 2016 5:10 AM in response to martin-london

Martin-London - I had a similar problem today on my iPad (after upgrade to 9.3.3) but nobody gave me a solution like you did!!!!!! This is what I did - basically - and it worked afterwards: seems sweeping all the app screens upwards until only the home screen is left is THE solution. So I thank you very much (even the local agent where I live said do "reset," but that is not the solution).

THANK YOU Thank you Thank you!

How can I give you a star? :-)

iOS 8.4 Music App show white Screen

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