Can't subscribe to Apple Music

Seems strange though that nobody has posted any problems saying that he has NOT had iTunes Match before and sees that error message. Since it meant spending a considerable amount of money at that time, I doubt that everybody had a subscription. I would think more like 20 - 30% of all user, the most.

... just looked up an article from 2011, in which Apple stated they were hoping for 1 - 5% adoption rate for iTunes Match.

Does anybody know of people that subscribed to Apple Music successfully, even though they were on iTunes Match at some time? I guess we'll never know, since they don't read this post.

Me too. I ditched Match.

But here's the thing. I already subscribe quite happily to Qobuz but thought I'd give Apple Music a whirl. Guess what? Apple Music has now fallen off the 'Things To Do'. Life is too short. I'll not bother trying again.

Same issue here. why aren't they fixing this? It makes me believe the service will be poor and not worth my money. Maybe I should stick with something like spotify? i emailed support the other day and they can't be bothered to even respond. Thanks for nothing Apple.

I'm also getting this error. I'm a previous iTunes Match subscriber who cancelled. I really want to listen to the new Tori Kelly album but don't want to buy it right before I sign up for Apple Music 😟😢

UK had this error message for 2 days now. Happy with Spotify, but interested to see how Music performs.

For me, this iTunes Match thing is a red herring. One person suggested it but it's fair to say most Apple customers who are interested in Music will be the same people who once gave iTunes Match a try. Just sounds like teething problems to me. Either way - fix it soon, Apple while you have my interest!

After had been waiting for 3 days Apple fixes this issue I've just tried to subscribe to the family service using my girlfriend account. It worked seamlessly and now we both can have full access to apple music. Although they said that there is no relation between iTunes Match ex users and this issue with apple music, it's hard to believe that this is only a coincidence. Anyway this is a workaround if you're tired to wait for them fix it.

Same problem here in Germany.

Former iTunes Match user and no renew.

Also when I try to renew iTunes Match now, I'm getting the same message to not being able to subscribe to Apple Music. Wich strongly indicates there is an issue concerning Match and Music...

Same here, didn't renew iTunes Match and can't subscribe to Apple Music ("We've found a problem that prevents us from signing you up for Apple Music at this time. We expect to have it fixed within a few days, and we thank you for your patience."). I'm waiting for an answer from Apple Support, will post here when I have something...

I'm travelling a lot so maybe my account is in trouble geolocation-wise: I tried first from a country where Apple Music isn't available (but both my account & linked credit card are from a country where it's available).

You need to cancel before the trial ends, not after.

Or simply click "Off" next to Automatic Renewal in your Account Settings.

But this thread was about people wanting to subscribe to the trial - and can't.

I Subscribed to the new apple music and discovered there will be a charge for this service. I do not wish to continue with the new apple music as their will be a charge. The time I am able to enjoy that. Program is not possible at this. Time. How do I disengage from the program? Thank you

Same issues on all my Apple devices

Also an ex-iTunes Match subscriber in Canada

I've also tried this on my iPhone and iPad...no luck. Are you outside the US? I'm wondering if it's something to do with that.