When I try to subscribe to Apple Music I get the following error, both on iOS and Mac:
Sorry
We've found a problem that prevents us from signing you up for Apple Music at this time. We expect to have it fixed within a few days, and we thank you for your patience.
It happens right after I click on 'Start 3 month free trial' and then 'Individual'.
Any ideas what could be going one? I can't find anything on the web about it.
Now that I'm seeing more cases of this, there are two things that could be happening, too many people are signing up and the servers are overloaded, and/or Apple Music has a glitch that is preventing some/ all from signing up. Try again in a few hours and again in a few days. You are not the only people that are having this issue, the support for Apple Music has others experiencing this as well.
I Have the same problem from Italy. I am also an ex-iTunes Match user.
Same issues, also an ex-iTunes Match subscriber in Spain
Same here.
I'm in Hungary, previously had iTunes Match & did not renew.
I am also getting this error message on my iPhone and iTunes.
I do not want to subscribe to apple music as i believe there is a charge.. how do I prevent this from occurring? thank you
After your 3 month trial is done you can immediately cancel and you will not be charged.
The same issue here - I tried iOS, iTunes...
Same here from Thailand.
I tried after some time and suddenly it works. That error disappeared and I am in. ;-)
HHad the same issue for two days now. I'm also a former Apple Match subscriber. But suddenly today i tried it again and it work!
so maybe Apple fixed this issue! For me it's fixed! 🙂
Fixed!
Thanks Apple.
Solucionado. Fixed. Thanks, Apple.
I have the same problem 😟 I can't do the subscription
it's now working as of 5.30pm CEST!
Fixed for me.
Just check your pay details.
Solucionado para mi
Chequea tus datos de pago.
Working for me as well! Finally! 🙂 Happy listening everyone!
Can't subscribe to Apple Music
