Forget Password and Answer of Security Question
Hello,
I have a friend who:
- Forgot Apple ID password
- Forgot answers of security questions
- Did not have rescue email because he has an old Apple account that does not require rescue email address before.
So when he submit a password reset form he can't get any email and when he try to contact Apple Phone Support, they can't help him without answer of security questions.
He still have the access of the primary email address for that Apple ID, so how can he regain access to that account?
This is the last resort he has to resolve his problem because apple phone support can't help him. How can he regain access to his account since he has bought a lot of apps in the past, it will be a pain if he has to re-buy it again because the account password can't be reseted by Apple.
Thank you.