Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't sync after iOS8.4 update

in iTUNES, the SYNC button is disabled, and I cannot sync at all.

iPhone 6, iOS 8.4, cannot sync to MacBook Air

Posted on Jul 3, 2015 6:17 PM

Reply
1 reply

Jul 3, 2015 6:48 PM in response to antoinec0429

Make sure that you are signed into the correct Apple ID on the iOS device that you are signed into in iTunes on your computer. Also make sure that you do not have any restrictions set on the device that would prevent something from syncing.Settings>General>Restrictions on your phone. Check the Summary tab in iTunes and make sure that you don't have Manually Manage Songs and Videos selected.

can't sync after iOS8.4 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.