Unable to open Preferences in Safari.

I downloaded Yosemite and now I am not able to open Preferences in Safari. The Reset option is also grayed out.User uploaded file

MacBook Air (11-inch Late 2010), OS X Yosemite (10.10.4)

Posted on Jul 4, 2015 11:16 AM

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29 replies

Jul 4, 2015 5:44 PM in response to emmy1333

A Safe Mode boot deletes some system caches that may help after an OS X upgrade.



Top left corner of your screen click the Apple > Shut Down.


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.


Once you are in Safe Mode, go back to the Apple menu. From the drop down menu click: Restart


Then try Safari.





About Safe Mode

Jul 4, 2015 8:30 PM in response to emmy1333

Then you do need to reinstall the OS.

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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Unable to open Preferences in Safari.

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