my ipad wont join the network..why?

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my ipad wont join the network..why?

Hello, my son gave me his ipad and since I am a first time user I am at a loss as to why it wont join the network. I rebooted the router, (which by the way work on PC and lap top) reinstalled router, tried two other routers, and still I get the same two messages. Incorrect password, or, unable to join network. I really need to have this thing work. My son moved accross the country ths week and I really need to be able to face time him. Please any help will be appreciated. 🙂

iPad

Posted on Jul 5, 2015 11:03 AM

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Answer 1

chuck_3rd

Community Specialist

Jul 7, 2015 11:15 AM in response to mrsclaus57

Hello mrsclaus57,

Thanks for using Apple Support Communities.

From your post I understand your iPad is unable to join a Wi-Fi network. To help troubleshoot this issue, in order for you to get in contact with your son, please follow the steps in the article below.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Have a good one,

Alex H.

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