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Iphone 6 stuck on itunes logo

My iphone needed to update the software of IOS 8.4 and everything i tried to update it said ERROR. So i downloaded the itunes on my PC and did the update of software via itunes and it complete and now its stock on itunes whenever i turn on my iphone it show the itunes logo with the charger on it and i've update and restore and still nothing!! HELP

iPhone 6, iOS 8.3

Posted on Jul 5, 2015 12:41 PM

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4 replies

Jul 7, 2015 12:16 PM in response to cristianog96

Hello cristianog96,


Thanks for using Apple Support Communities.


From your post I see that your iPhone is displaying a screen with a cord and the iTunes logo. This indicates your iPhone is in recovery mode. You will need to plug your iPhone into your computer and open iTunes, and then follow the directions as shown in the article below. Since your iPhone is already in recovery mode, you can skip those steps for putting the iPhone into it.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Take care,

Alex H.

Iphone 6 stuck on itunes logo

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