Firefox works, but Safari doesn't

I once had to switch from Safri to Firefox because I couldn't get Amazon or Foxnews on Safari; then, I had the same problem with all browsers. Finally--months later--I could get Amazon and Foxnews with all browsers. Don't ask what happened, because I don't have the slightest idea. Now, my problem is that Safari is unable to connect with many, many links, but Foxfirefox has no problem with the same websites. I'm going to have to make Firefox my default browser, even though there are some things about it that really irritate me. What could be the problem with Safari? I can understand why some websites still prefer Internet Explorer, but this is different, this is some kind of mass breakdown of Safari, at least the way I see it.

iMac DV (Special Edition) Mac OS X (10.3.9)

Posted on Oct 29, 2006 10:28 AM

Reply
34 replies

Oct 29, 2006 4:53 PM in response to Niku

Niku --
Operating system aside,
you should be able to get popular sites to load just fine.

Please answer these questions for us, OK?
1. Have you cleaned out safari, i.e., caches, history, icons, cookies, etc.
2. Do you do maintenance? Do you have YASU, for instance, to clean up logs and caches occasionally?

Get back to us, please.

Oct 29, 2006 5:17 PM in response to Klaus1

Your operating system is out of date.

Is it the same with your version of Safari?

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There are newer versions of the operating system, but that doesn't make OS 10.3.9 out of date. This is as high as you can update without buying another system. My plan is to buy a new Mac when Apple's newest operating system comes out, so I think it would be foolish to spend money on a system (10.4) that will soon be, in your opinion, anyway, OUT-OF-DATE. In fact, I'm going to see if I have the same problems using OS 9 as I do now. Two anyways: (1) Firefox is working fine with my OUT-OF-DATE system (2) I'm using Safari 1.3.2, which is the latest verskion, as far as I know.

Oct 29, 2006 5:47 PM in response to TildeBee

Niku --
Operating system aside,
you should be able to get popular sites to load just
fine.

Please answer these questions for us, OK?
1. Have you cleaned out safari, i.e., caches,
history, icons, cookies, etc.
2. Do you do maintenance? Do you have YASU, for
instance, to clean up logs and caches occasionally?

Get back to us, please.

---------------------------------------------------------
Before I forget, I keep getting "World Leak" alerts.
As to your questions:
(1) I did it a few months ago when I was having some problem I can't even remember right now. It's in my file, though. I can certainly do them again if you think they
would help. In fact, I'll do all that I can today and tomorow. The delay is simply becasuse I'll have to look up how to do them.
(2) I don't know what you mean by maintenance. Tell me, and I'll do it. The only thing I can remember along those lines was something like starting the computer while the SPACE bar is depressed. I can't even remember what it's called, something about keyboard, but some authorities said to do it every month.I don't. The only other thing I remember is "zapping the pram," and all I remember about that is that it's not a good thing to do. At least it wasn't when I did it.
One last thing: Just now, I saw in MAIL that your answer had been posted. I clicked on the link in the MAIL message that should have brought me here, but it didn't. I got here by using Firefox to fetch my Firefox Bookmarks where I have this site listed. A click or two later, I was here. This is the kind of thing I have to do all the time now, and I haven't yet made Firefox my default browser only because I forgot how to do that. I'll stumble and bumble my way there, though.
I've never heard of YASU, but I'll go find it and install it right now.

Oct 29, 2006 6:16 PM in response to Niku

Niku --
It's OK . . . Just follow these steps for a starter, OK?
Do these & report back, OK ?

With Safari on:
1. Empty your cache (Preferences Menu) & History settings via the Safari History menu . Test Safari again. Better, or not?

Then Quit Safari:
2. Trash your Icons Folder:
HD>Users>Home>YourName>Library>Safari -->Icons
Restart Safari and a new folder will be automatically regenerated.
Test Safari. Better, or not?

3. Launch Font Book and check all fonts for duplicates. A duplicated font will have a bullet beside the font family and you can resolve duplicates by selecting the font and at the menu bar, go to Edit > Resolve Duplicates.
Do this for each font with a bullet next to it. Restart Safari to test again.

If you're still having problems:

4. Shut down your computer . . . unplug the computer, modem, and router, if you have one. Let everything sit for 2-3 minutes. Plug everything back in, start up your modem & router, then restart your computer.

5. Do you have internet apps SpeedDownload, iGetter, PithHelmet, Acid Search, Safari Enhancer ? Or Norton or Virex? Sometimes non-apple internet apps need updating or uninstalling. If you do, let us know which ones and which version, please.

Don't run YASU til after you report back, OK?
Hope this helps 🙂

Oct 29, 2006 6:26 PM in response to TildeBee

Niku, don't feel bad . . .
maybe take a look at my post?

--------------------------------------
I don't feel bad, and I don't feel mad; I do feel very satisfied, though. Just as an experiment, I just now went back to my OS 9 desktop. While there, I used Outlook Express (How out-of-date can you get?) to read my mail. I saw that some answers to my question had been posted, so I clicked on the links there, and-what do you know-I'm here. All that from ancient systems. How about that?

Oct 29, 2006 7:22 PM in response to TildeBee

Bee,

First off, I have to say that I got here the right way. I saw in MAIL that you had made a posting. I clicked on the link in MAIL, and here I am.
--------------------------------------------------------

With Safari on:
1. Empty your cache (Preferences Menu) & History
settings via the Safari History menu . Test Safari
again. Better, or not?


Better, and thanks for the instructions on how to empty my cache.
---------------

Bee
Then Quit Safari:
2. Trash your Icons Folder:
HD>Users>Home>YourName>Library>Safari -->Icons
Restart Safari and a new folder will be automatically
regenerated.
Test Safari. Better, or not?


No change that I noticed, so I grit my teeth and emptied the trash, but there was still no change that I could see. It seems as if emptying the cache did the trick. Oh, thanks again for telling me how to follow your instructions.
-------------------------------------------------------------
3. Launch Font Book and check all fonts for
duplicates. A duplicated font will have a bullet
beside the font family and you can resolve duplicates
by selecting the font and at the menu bar, go to Edit
Resolve Duplicates.

Do this for each font with a bullet next to it.
Restart Safari to test again.


There were no duplicates in "Fonts" or "FontCollections". I couldn't open "Com.apple.fontbook.plist". The screen said, "Acrobat could not open "Com.apple.fontbook.plist" because it is either not a suported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't corrextly decoded.
-----------------------------------------------------
If you're still having problems:

4. Shut down your computer . . . unplug the computer,
modem, and router, if you have one. Let everything
sit for 2-3 minutes. Plug everything back in, start
up your modem & router, then restart your computer.


I wasn't having problems as far as I knew, but I followed your instructions, anyway. Stick with a winner, I always say.
------------------------
5. Do you have internet apps SpeedDownload, iGetter,
PithHelmet, Acid Search, Safari Enhancer ? Or Norton
or Virex? Sometimes non-apple internet apps need
updating or uninstalling. If you do, let us know
which ones and which version, please.


I have Norton, and I might have Safari Enhancer, but I won't be able to tell you which version until a later post. I could look now, but I'm afraid I'd lose everything I've typed above (It's happened before), so wait for my final report.
---------------------------------------------------------------
Don't run YASU til after you report back, OK?


I found YASU, but it seems that it requires OS 10.4, and I'm not prepared to buy it.
---------------------------------------
Hope this helps 🙂


Well, if you call fixing the problem, help, I guess you could say that you helped. Yes, of course you helped, and thanks a million. I'll be back with the final report. For now, since my reply to Klaus was apparently edited-out, I'd just like to say that I did go to my OS 9 desktop, which is equipped with Outlook Express. I found that everything worked as it should, which shows that even "out-of-date" programs can be useful.

Oct 29, 2006 7:27 PM in response to Niku

Niku --
Thanks for the report.
Sorry about the referral to YASU and it doesn't work in Panther . . .
Very sorry.

Do you usually repair permissions when you update, or add anything that requires your administrative password to load? EDIT: And do you leave your Mac on all the time, or do you shut it down every night?

(By the way, your reply was not edited out . . .
maybe you just can't see it right now, but it's definitely there 😉

Oct 29, 2006 8:22 PM in response to TildeBee

Do you usually repair permissions when you update, or

add anything that requires your administrative
password to load?


What? Sorry, but I don't understand. What is or are "repair permissions"?
----------------------------------------------------------

EDIT: And do you leave your Mac
on all the time, or do you shut it down every night?


Interesting that you ask that. As a matter of fact, I must keep my computer on 24 hours a day now, or face the very disagreeable job of getting it started again. To give you an idea of what I have to go through, the last four times I had to start my computer, I had to keep thumping on the START button for 40, 70, 90, and 35 minutes. (The 35 minutes was because I discovered that my set had gone off before it had had a chance to cool off for too long; otherwise, who knows who long it would have taken to get it started. Think about that. In 60 minutes there are 3600 seconds. This means that I hit the START button at least 7000 times if I am fortunate enough to get it started in one hour. Ninety minutes? You figure it out. In other words, my computer is ailing. Fortunately, I have plans for buying a new Mac just as soon as Apple comes out with their new operating system, which should be pretty soon from what I've heard. How do I keep the computer on? I just set iTunes on "repeat," so that the same song keeps playing over and over again.
-----------------------------------
As to the applications you mentioned, I have the 9.0.4 version of Norton anti-virus, and the 3.1 version of Norton Personal Firewall. As far as Safari Enhancer is concerned, I don't know what I have. I can find such an application, but when I click on it, the words, "Linkcolours" appears, and when I click on that, two lines of text appear, nothing more. The lines read as follows: "a: link (text-decoration:none)," and "a: visited (text-decorations: none)" I had forgotten Safari Enhancer, but now I remember why it's there. I was having a problem in accessing the Amazon and the Foxnews websites. David Pogue sugggested that I install Safari Enhancer so as to fool the websites into thinking that I was using Internet Explorer and not Safari. In other words, its my understanding that Safari Enhancer is used to impersonate Internet Explorer so as to gain entrance to those sites that don't want to deal with Safari. Well, be that as it may, I was never able to successfully install Safari Enhancer for reasons I can't remember. I guess that's why I have that litttle fragment that I just told you about. I guess I'll just trash it. By the way, I can now access Amazon and Foxnews. What happened, I'll never know, but I don't care anymore. I can get into those sites now, so who cares why I could, and then couldn't, and then could. I can now, and that's enough.

Oct 29, 2006 9:07 PM in response to Niku

I am quite disappointed in Safari myself. You'd think that Apple would and could come up with something that would work as good if not better than the old Internet Explorer and such. I too have upgraded systems etc as far as I can go and afford for now, since I have so many desktop publishing softwares invested to the hilt. I even am using Entourage instead of the mail program. How sad.

Oct 30, 2006 3:25 AM in response to Jan Olsen1

I am quite disappointed in Safari myself. You'd think
that Apple would and could come up with something
that would work as good if not better than the old
Internet Explorer and such. I too have upgraded
systems etc as far as I can go and afford for now,
since I have so many desktop publishing softwares
invested to the hilt. I even am using Entourage
instead of the mail program. How sad.

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Internet Explorer, where are you now that I need you. You know, I may be guilty of selective memory, but I do feel that Internet Explorer was, and is, a better browser than Safari. I know that if Microsoft had not stopped supporting I.E., I would still be using it. One thing is certain, there never was a problem of not being able to access certain sites. All sites welcomed I.E. All in all, I.E. was just more trouble free. It would be interesting to see a poll on this subject. How many people still miss I.E.? Are you and I the only ones? I don't think so.

Oct 30, 2006 6:24 AM in response to Niku

1. Here's how to repair permissions (from Travis A.'s tip)
Repairing permissions is an extremely simple task to perform, yet it is imperative to the smooth running of Apple computers running OS X. Repairing Permissions involves the application "Disk Utility", which can be found in the "Utilities" folder on your hard drive. Once Disk Utility is open, select your internal HD from the left, and then click the "First Aid" tab. Then click the "Repair Permissions" button.

2. Norton Personal Firewall is no good for any OS X. Do you have the uninstaller for it?

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Firefox works, but Safari doesn't

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