Firefox works, but Safari doesn't

I once had to switch from Safri to Firefox because I couldn't get Amazon or Foxnews on Safari; then, I had the same problem with all browsers. Finally--months later--I could get Amazon and Foxnews with all browsers. Don't ask what happened, because I don't have the slightest idea. Now, my problem is that Safari is unable to connect with many, many links, but Foxfirefox has no problem with the same websites. I'm going to have to make Firefox my default browser, even though there are some things about it that really irritate me. What could be the problem with Safari? I can understand why some websites still prefer Internet Explorer, but this is different, this is some kind of mass breakdown of Safari, at least the way I see it.

iMac DV (Special Edition) Mac OS X (10.3.9)

Posted on Oct 29, 2006 10:28 AM

Reply
34 replies

Oct 30, 2006 7:35 AM in response to TildeBee

1. Here's how to repair permissions (from Travis
A.'s tip)


I followed your instructions, but the "Disc First Aid" I found was created on 9/23/99; then, when I clicked on it, the screen said, "That application or Control Panel is not supported by Classic." Is that the Disk First Aid you were talking about? Shouldn't there be one of a more recent vintage that was designed to work with OS X?

2. Norton Personal Firewall is no good for any OS X.

Do you have the uninstaller for it?


I probably do, but first I'd like to know if this is just a personal opinion, or if what you say seems to be the consensus. After all, Norton has some talented people working for it, and I find it surprising to hear that their product isn't any good; in fact, is so bad that it should be removed.

Oct 30, 2006 11:05 AM in response to Niku

Niku, you don't do it while in Classic.

While in OS X, double click on the Hard Drive Icon on the upper right corner of your screen.Then open up the Applications folder, go down to Utilities, and then to Disk Utility within the Utilities folder. Then follow previous instructions.

As to Norton Firewall, just go up to the box on the right of the Safari screen you're looking at now, and where you see "Search Discussions" just type in the words Norton Firewall and read for yourself.

Oct 30, 2006 11:51 AM in response to TildeBee

Niku, you don't do it while in Classic.


I didn't. I was in OS 10.3.9 when I found what I told you about. I did go back to OS 9 yesterday to prove a point, but that was just a little detour. I've been in OS 10.3.0 ever since.
---------------------------------------------------------------
While in OS X, double click on the Hard Drive Icon on
the upper right corner of your screen.Then open up
the Applications folder, go down to Utilities, and
then to Disk Utility within the Utilities folder.
Then follow previous instructions.


Okay, I'll do it again just to confirm what I have just said, and I am definitely in OS 10.3.0 now. Okay, I now see what happened. The "Utilities" you wanted me to use are in the Applications folder. The one I used before was a separate file entitled, "Utilities".Unfortunately, I can't use the one you wanted me to use because every time I click on "Repair Permission" the screen says, "First Aid Failed" "Disk utility stopped repairing permission on "Macintosh HD" because the following error was encounteres," No Valid Packages
------------------------------------------------------
As to Norton Firewall, just go up to the box on the
right of the Safari screen you're looking at now, and
where you see "Search Discussions" just type in the
words Norton Firewall and read for yourself.


Fair enough. Well, I'll just delete it. I couldn't find any "Search Discussions".

Oct 30, 2006 3:27 PM in response to Niku

Niku --

Click on the Blue
"Search Discussions" in Eme's post to you.

It's a link to the results we both found there.

As to repairing permissions and your error reported:
First Aid Failed" "Disk utility stopped repairing permission on "Macintosh HD" because the following error was encountered," No Valid Packages

This is a can of worms, sorry.
Have you been cleaning out your Receipts folder ????

EDIT: As to "deleting" Norton Personal Firewall, you should not do that.
You need to UNINSTALL it! Simply deleting will leave a ton of files still on your Mac. Look inside the Norton file for an uninstaller. If you can't find it, get back to us.

Oct 30, 2006 4:36 PM in response to TildeBee

Niku --

Click on the Blue
"Search Discussions" in Eme's post to you.


I just reread Eme's post, and I see that what I thought was computer gibberish the first time I read it was actually a set of instructions. Anyway, I have read some of the Norton correspondence, but I have to tell you that it doesn't impress me. When a known authority says something, you have to listen, but when unknowns pour out the vitriol, you have to be cautious. Everyone has an opinion, but not everyone's opinions are of value. I remember reading some correspondence about repair/maintenance utilities not too long ago. Most liked Conflict Catcher and DiscWarrior but hated TechTool Pro. Well, my experience has been the opposite. I had to take my set to the repair shop after using Conflict Catcher. I threw away my copy and would never allow it within ten feet of my computer again. Disc Warrior can be useful, but it is easy to overdo it and end up with a crippled computer. On the other hand, TechTool Pro has saved me on many occasions, and I can't praise it highly enough. Unfortunately, I don't have a version I can use with OS 10.3.9. Anyway, I have no objection to uninstalling Norton Personal Security; I just have to find an uninstaller. Maybe I'll write Norton for help with it. By the way, have you ever tried entering DiscWarrior or Conflict Catcher into that same box as we just did with Norton Firewasll? My guess is that you'll find just as many negative comments. In fact, type in any product. I think you'll find the same thing.
-------------------------------------------
It's a link to the results we both found there.

As to repairing permissions and your error reported:
First Aid Failed" "Disk utility stopped repairing
permission on "Macintosh HD" because the following
error was encountered," No Valid Packages


This is a can of worms, sorry.
Have you been cleaning out your Receipts folder ????


I don't think so. I don't even know how to do that. If I did, it was done accidentally.
-------------------------
EDIT: As to "deleting" Norton Personal Firewall, you
should not do that.
You need to UNINSTALL it! Simply deleting will leave
a ton of files still on your Mac. Look inside the
Norton file for an uninstaller. If you can't find
it, get back to us.


I couldn't find it, but I will write or call Symantecs? about it.

Oct 30, 2006 6:54 PM in response to TildeBee

Niku --
Do whatever you think best.
I thought you were coming here looking for advice
from other Mac users.
But it's your Mac, and you have your own opinions,
obviously.

Good Luck!

-------------------------
I don't understand that. I'm going to Norton to get their uninstall file, so that I can uninstall Norton in accordance with your instructions.

Oct 30, 2006 7:58 PM in response to Niku

Niku,
Sorry if I misunderstood your previous post.

I do not want you uninstalling Norton if you think it's a great application.
If after reading the threads you still think doubt the damage it does to OSX,
then you should not uninstall it based solely on my recommendation.

I've been here for over three years, with the objective to read and learn. All I can say is the people who help here have been picking up the pieces of Norton's destruction of OS X directories for the past 3-4 years. Among helpers some here think that Norton AV might not create drastic problems. Many would not have NAV on our Macs. From what I have read here, most of us would never recommend any other Norton apps, as they will, sooner or later inflict damage on OS X directories, including NPF.

If you do more research and do want to uninstall it,
here's the uninstaller.

http://www.symantec.com/techsupp/files/num/numac_8files.html

Oct 30, 2006 8:20 PM in response to Mike_DF

Mike --
If you're an Apple employee, you should have a special tag designating you as such. If not an Apple Employee, are you an Apple certified technician?
If so, I am surprised at your advice.

The people who help here are just plain other Mac users,
and we try to avoid a reinstall for just one problematic app.
as that solution is usually just plain overkill.
But then, we're not technicians.

Oct 30, 2006 9:07 PM in response to TildeBee

Niku,
Sorry if I misunderstood your previous post.


I've been on the Symantec website almost from the time I last wrote you. Why? I thought that that was the way to get a download for uninstalling. At first I was pleased at the progress I was making, but as I kept going around and around, I got discouraged. There is a way to cut straight through to a technician, but there is a catch I don't like. They charge you $2.95 a minute even while you wait for someone to pick up the phone. $2.95 is not much, but that seems almost illegal to me. However, they have me over a barrel, and I guess I'll have to go along with their greedy ways.
----------------------------------------------------------------
I do not want you uninstalling Norton if you think
it's a great application.
If after reading the threads you still think doubt
the damage it does to OSX,
then you should not uninstall it based solely on my
recommendation.

I've been here for over three years, with the
objective to read and learn. All I can say is the
people who help here have been picking up the pieces
of Norton's destruction of OS X directories for the
past 3-4 years. Among helpers some here think that
Norton AV might not create drastic problems.
Many would not have NAV on our Macs. From what I have
read here, most of us would never recommend any other
Norton apps, as they will, sooner or later inflict
damage on OS X directories, including NPF.

If you do more research and do want to uninstall it,
here's the uninstaller.


I guess I misunderstood your earlier remarks. I didn't know that you wanted me to delete EVERYTHING connected with Norton, I thought you were just asking that I uninstall the Norton Personal Firewall part, to which I have absolutely no objection. As far as uninstalling Norton anti-virus is concerned, I'm reluctant to do this. There are not many Macintosh bugs around, but you never know. Still, my one-year Norton renewal should be up soon, and if there is an anti-virus program that you and your associates prefer, I wouldn't mind switching, even though I've never seen any reviews in computer magazines that mentioned the issues you are raising. One last thing: Thanks for the Symantec URL. As I've already mentioned, I've been trying to get something like this almost from the time that I last wrote you. Let me see what it contains. I'll certainly uninstall the Norton Personal Firewall part right now if I can. Tell you what, I'll give the correspondence on Norton more than a perfunctory glance, okay? By the way, although Safari is doing everything that it is supposed to do, I do keep seeing "World Leak" alerts. I guess that means that something is still wrong. I'll be going to bed soon, so this is probably the last you'll hear from me today. I do appreciate all of your help.
http://www.symantec.com/techsupp/files/num/numac_8fi
les.html

Nov 1, 2006 9:27 AM in response to Niku

Hello Niku,

What happened, Eme? You started off by quoting my last line and then...nothing.

I was just simply giving you the link to the search, thought it might be helpful, less can be more; )

By the way, although Safari is doing everything that it is supposed to do, I do keep seeing "World Leak" alerts. I guess that means that something is still wrong.

If your Safari Debug menu is enabled and you want to stop seeing this fairly
innocuous message uncheck "Always Check for World Leaks"under the debug menu.
World leaks, Macosxhints & more on it, a Blog on world leaks

If Safari quit unexpectedly & you received the message you ought to
be concerned, if not then shouldn't be a problem.
Hope this helps explain World leaks, somewhat.

Eme : )

Nov 1, 2006 11:37 AM in response to Eme

If your Safari Debug menu is enabled and you want to
stop seeing this fairly
innocuous message uncheck "Always Check for World
Leaks"under the debug menu.

If Safari quit unexpectedly & you received the
message you ought to
be concerned, if not then shouldn't be a problem.
Hope this helps explain World leaks, somewhat.

Eme : )


--------------------------------------------------------------
Okay, Eme, I guess that does it. There are still problems, but I've just heard some "news" that is going to enable me to end this struggle. I had thought that Apple was going to be coming out with their Leopard in October or November of this year. but I've now seen some gossip on the Net that makes me believe that it might not be released for another nine months. That changes things completely. I was willing to nurse my ailing computer along for a month or so, but there's no way I would be willing to do so for another nine months. In other words, I'm going to be buyiing a laptop in the near future. However, now that the Leopard factor can be laid aside, there are still two things that I have to get settled before I take the final plunge: I have read that the latest Mac laptops are plagued with two serious problems, but I have also read that Apple has remedied the situation. I have to find out the truth. The allegations are as follows: (1) The laptops in question get so hot that you can't put them on your lap. Some people say that this is why Apple now calls them "portable" rather than "laptop". (2) They are very noisy. If so, I'll probably end up buying a desktop model. Quiet operation is very important to me, and I can't put up with a noisy machine. As a matter of fact, that's why I bought my iMac six years ago. I had read all of the reviews before buying a computer and come to the conclusion that Dell was the machine for me. Then, in a computer class I took, I learned just how noisy PCs were. That and the iMac's compactness, are the reasons I ended up buying a Mac. So you can see that I'm not about to buy a noisy Mac.
Whoops! I almost forgot the most important thing. Thank you for all your help. Thank you for sticking with me. This case is now SOLVED.

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Firefox works, but Safari doesn't

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