When I turn on my Macbook Pro using Mavericks (OS X 10.9.5) an application called "coupond" requests to access my network. I want to delete the app entirely but cannot find it. How can I find the source of this?
Thanks,
Joshua
MacBook Pro, OS X Mavericks (10.9)
Run this and post the results here so we know more about your configuration, including what apps are started when you startup
Also
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.
EtreCheck version: 2.2 (132)
Report generated 7/7/15, 11:21 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 148 - SN = 9G013006Y8VPC
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.9.5 (13F1096) - Time since boot: 0:2:35
Disk Information: ℹ️
TOSHIBA THNSNC512GBSJ disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
True Vine Investments (disk1) / : 510.80 GB (333.73 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 511.12 GB Online
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Display iSight
Apple Inc. Apple LED Cinema Display
Apple Inc. Display Audio
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
Seagate FreeAgent FW 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
FreeAgent Drive (disk2s2) /Volumes/FreeAgent Drive : 999.86 GB (827.17 GB free)
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.hypervisor (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.netbridge (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.usbconnect (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.vnic (8.0 18619.1001606) [Click for support]
/Applications/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) [Click for support]
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Click for support]
[loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.auth.plist [Click for support]
[running] com.VTech.AgentMonitor.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[loaded] com.bourgeoisbits.cloak.cloakd.plist [Click for support]
[loaded] com.bourgeoisbits.cloak.cloakproxyd.plist [Click for support]
[loaded] com.marketcircle.daylite.dlconfigd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.prosoftnet.idrivedaemon.plist [Click for support]
[loaded] com.prosoftnet.idsyncdaemon.plist [Click for support]
[running] com.prosoftnet.idwebdaemon.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[running] com.VTechLLNService.plist [Click for support]
[running] openbase.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.marketcircle.daylite.dlbackuppersonal.plist [Click for support]
[loaded] com.marketcircle.daylite.pidclear.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Default Folder X Helper Application (/Users/[redacted]/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
SpiderOak UNKNOWN (missing value)
Cloak UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Spotify Application Hidden (/Applications/Spotify.app)
apple-scc-20150707-111104 Application (/Users/Shared/apple-scc-20150707-111104.app)
IDriveMonitor Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.0.15 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.2.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
WebEx: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
LastPass
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Default Folder X [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
OpenBasePreferences [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
True Vine Investments: Disk size: 510.80 GB Disk used: 177.07 GB
Destinations:
FreeAgent Drive [Local]
Total size: 999.86 GB
Total number of backups: 25
Oldest backup: 2015-06-22 16:10:45 +0000
Last backup: 2015-07-07 14:44:53 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 177.07 GB X 3)
Top Processes by CPU: ℹ️
15% mdworker(7)
15% WindowServer
2% fontd(2)
2% Dock
1% NETGEARGenieDaemon
Top Processes by Memory: ℹ️
581 MB kernel_task
229 MB Spotify Helper(2)
197 MB Safari
172 MB mds_stores
164 MB com.apple.WebKit.WebContent(2)
Virtual Memory Information: ℹ️
4.93 GB Free RAM
3.07 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 7, 2015, 11:18:44 AM Self test - passed
Jul 4, 2015, 02:42:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2015-07-04-14423 7_[redacted].crash
Likely this under Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Click for support]
In your output click on "click for support" and see if that helps you with uninstall it.
As last result you can delete that plist
I deleted it and it fixed the problem.
Thanks for your help!
Joshua
How to find and delete app trying to access network
