How do I get help from ITunes when I have NO "device" and so can't feed in a serial number?
Please see title.
Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
Please see title.
Explain the issue here and see if your fellow users can help you.
tt2
That's pretty much it.
But the base issue is:
I used to use ITunes a long time ago. I had a few playlists, for which I bought quite a lot of material from ITunes. When ITunes re-invented itself, my playlists disappeared. I want to know how to recover them.
ITunes offers a phone support service. But to ask for it, you have to feed in your Device serial number. I don't have one (the old Shuffle I used to use is dead). I therefore cannot get any support.
Gotta just love the modern world!
Unless you have AppleCare Apple offers a paid phone support service, with a free complimentary one incident within 90 days of purchase support call for those with new qualifying equipment. I doubt the phone service really covers iTunes itself. Issues with purchases are handled with web forms and emails. One way or another you've come to the right place.
See Empty/corrupt iTunes library after upgrade/crash.
tt2
How do I get help from ITunes when I have NO "device" and so can't feed in a serial number?