Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Will I be able to retrieve my photos if I have to restore my 4s?

My 4S is outdated, I tried to update it thru iTunes and was told I couldn't, there was an error.

I unplugged it and replugged in, now I'm being prompted to RESTORE my phone. There is no option for backup.

I'm afraid if I select 'restore' that I will lose all my photos. PLEASE HELP!

I had selected 'Backup" before I tried to update the phone, but now I'm not able to restore it. The option is grayed out.

iPhone 4S

Posted on Jul 7, 2015 9:36 PM

Reply
2 replies

Will I be able to retrieve my photos if I have to restore my 4s?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.