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Why do phone numbers from other iphones not show in the usage part of my bill?

I have an iPhone 6 plus....

In the usage portion of my bill, why is it that calls or texts made to other iPhone users do not show up?

How do I fix this?

iPhone 6 Plus

Posted on Jul 8, 2015 5:48 AM

Reply
9 replies

Jul 8, 2015 6:32 AM in response to butter2262

Texts to other iOS users are done under iMessage and do not go through your carrier. Therefore, they will never show up on your bill. If you are making calls using FaceTime audio or Voice over wi-fi, these calls may not show up on your bill. You will need to talk to your carrier as to what is showing up as your bill comes from your carrier and not Apple.

Why do phone numbers from other iphones not show in the usage part of my bill?

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