Level 1

9 points

Slow Performance Despite 32GB RAM

My iMac really runs slow...it has 32GB of RAM but you wouldn't know it...I ran the EntreCheck...any ideas on how to solve thisProblem description: Slow performance, loading programs very slow

Problem description:

Slow performance, loading programs very slow

EtreCheck version: 2.2 (132)

Report generated 7/8/15, 6:37 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (27-inch, Late 2012) (Technical Specifications)

iMac - model: iMac13,2

1 3.2 GHz Intel Core i5 CPU: 4-core

32 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

BANK 0/DIMM1

8 GB DDR3 1333 MHz ok

BANK 1/DIMM1

8 GB DDR3 1333 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce GTX 675MX - VRAM: 1024 MB

iMac 2048 x 1152

System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 0:4:50

Disk Information: ℹ️

APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (640.47 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

Logitech Logitech Z-5 Speakers

Plantronics Blackwire C720

Apple Inc. FaceTime HD Camera (Built-in)

Hewlett-Packard HP LaserJet 400 MFP M425dn

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Application Support/LogMeIn/drivers

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]

/Library/Extensions

[not loaded] foo.tap (1.0) [Click for support]

[not loaded] foo.tun (1.0) [Click for support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Click for support]

[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Click for support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Click for support]

Startup Items: ℹ️

tap: Path: /Library/StartupItems/tap

tun: Path: /Library/StartupItems/tun

Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

[not loaded] com.logmein.logmeingui.plist [Click for support]

[not loaded] com.logmein.logmeinguiagent.plist [Click for support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]

[running] com.motive.userAgent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

[not loaded] com.trusteer.rapport.rapportd.plist [Click for support]

[running] com.wacom.wacomtablet.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.fitbit.galileod.plist [Click for support]

[not loaded] com.logmein.logmeinserver.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.motive.systemDaemon.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

[running] com.trusteer.rooks.rooksd.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]

[running] com.nds.pcshow.plist [Click for support]

[loaded] com.nds.pcshow.uninstall.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

User Login Items: ℹ️

Dropbox Application (/Applications/Dropbox.app)

CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

npMotive: Version: 1.0.0 - SDK 10.7 [Click for support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.5.2 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

RealPlayer Plugin: Version: Unknown [Click for support]

Safari Extensions: ℹ️

Adblock Plus

Evernote Web Clipper

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

MusicManager [Click for support]

Trusteer Endpoint Protection [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

100% Dropbox

2% WindowServer

1% fontd

0% ps

0% taskgated

Top Processes by Memory: ℹ️

1.23 GB kernel_task

229 MB node(2)

197 MB mds_stores

98 MB Dropbox

66 MB ocspd

Virtual Memory Information: ℹ️

28.00 GB Free RAM

3.95 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Jul 8, 2015, 06:26:07 PM Self test - passed

iMac (27-inch, Late 2012), OS X Yosemite (10.10.4)

Posted on Jul 8, 2015 4:45 PM

34 replies

brazos21 Author

Level 1

9 points

Jul 9, 2015 9:43 AM in response to Linc Davis

What is the Windows reference? I don't have Windows o this machine

brazos21 Author

Level 1

9 points

Jul 9, 2015 9:45 AM in response to Linc Davis

Also,

Procaster

LogMeIn

These are not in my applications folder anymore...I tried to uninstall them yesterday and it looks like they are gone from Applications folder, so maybe they have residue in the system I can' t see?

brazos21 Author

Level 1

9 points

Jul 9, 2015 9:52 AM in response to Linc Davis

I've saved all data...and I can reinstall necessary apps...would it just be more prudent (time not an issue) to erase HDD and reinstall OS X and then reinstall apps? Will that insure everything is clean?

Linc Davis

Level 10

209,739 points

Jul 9, 2015 10:07 AM in response to brazos21

Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.

Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.

When you restart, you'll be prompted to go through the initial setup process. That’s when you transfer the data from a backup.

Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.

After that, run Software Update.

If the problem is resolved after the clean installation, reinstall third-party software selectively. I can only suggest general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem. I strongly recommend that you never reinstall commercial "security" products or "utilities," nor any software that changes the user interface or the behavior of built-in applications such as Safari. If you do that, the problem is likely to recur.

Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.

Never install any third-party software unless you know how to uninstall it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slow Performance Despite 32GB RAM