Download Stuck in "Paused" Status
I am attempting to download my copy of OS X El Capitan first public beta but am stuck in a "paused" state. If I cancel the download I will lose my redemption code. Any thoughts?
Mac mini, OS X Yosemite (10.10.4)
HI There
You can go the launchpad. Left click and hold until the icon start to shake with delete marks on the left top appearing. Delete that paused download. GO back to your purchases item in apple store. You can down download it again. Thanks
HI There
You can go the launchpad. Left click and hold until the icon start to shake with delete marks on the left top appearing. Delete that paused download. GO back to your purchases item in apple store. You can down download it again. Thanks
Thanks ymche23 😎
I lost my redemption code. Says it was already used. Anyway to re-download the public beta?
try looking in the purchases section.
Found it in "Purchases" but now we're "waiting"
If you have not already done so, plug in your powercable.
This worked! Thank you!
I don't want to download it again because 4 GB is already downloaded before it got stuck. So I just wanted to know that is there any way to resume this download without losing data?
I have a similar problem. I downloaded the installer and it appears to be corrupt since I cannot make a USB installer from it...it just errors with "Could not mount image". I made a backup of what I downloaded and deleted it from my Applications folder thinking that would let me download it again from purchases but nope. The button is greyed out and says DOWNLOADED. Any thoughts to how I can re-download the file?
Same issue, I already removed it from Launchpad, went to Purchases, but is not downloading the beta, the current status is "Waiting" and it is not changing. I have had the issue many times and never has been solved. So sad {>_<}.
open app store, go to "purchased" tab, you should see the el capitan beta with a download button on the side...worked for me
Thank you so much! This helped!
This was the answer to the problem! Thank you.
Another possible solution (for others out there):
Go to your App Store/ Store/ View incomplete downloads. It's going to say that you have all downloads completed, click OK. Then go to your Purchased bar again, and you should see that the download of the software has reiniciated (if not, click the pause button to iniciate). It should work... good luck!
I cannot remove from the launchpad.. what should I do? i already removed from the application.
Download Stuck in "Paused" Status