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Download Stuck in "Paused" Status

I am attempting to download my copy of OS X El Capitan first public beta but am stuck in a "paused" state. If I cancel the download I will lose my redemption code. Any thoughts?


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Mac mini, OS X Yosemite (10.10.4)

Posted on Jul 9, 2015 1:54 PM

Question marked as Best reply

Posted on Jul 9, 2015 8:41 PM

HI There


You can go the launchpad. Left click and hold until the icon start to shake with delete marks on the left top appearing. Delete that paused download. GO back to your purchases item in apple store. You can down download it again. Thanks

30 replies

Dec 19, 2015 11:16 AM in response to ymche23

FYI the trick is to click and hold on the actual "El Capitan "X" paused" icon; that is, you don't click and hold on the Launchpad icon itself. Go into Launchpad, then click and hold on the paused download icon. Then after the app icons begin to shake and each one gets an "x" in the upper left corner, click on the little 'x' on the paused download icon. Say yes when it asks if you want to delete. HTH.

Download Stuck in "Paused" Status

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