Download Stuck in "Paused" Status
I am attempting to download my copy of OS X El Capitan first public beta but am stuck in a "paused" state. If I cancel the download I will lose my redemption code. Any thoughts?
Mac mini, OS X Yosemite (10.10.4)
Apple Event: May 7th at 7 am PT
HI There
You can go the launchpad. Left click and hold until the icon start to shake with delete marks on the left top appearing. Delete that paused download. GO back to your purchases item in apple store. You can down download it again. Thanks
Thanks a lot.
This helped me! I just want to clarify to other the exact instructions
Thanks a lot! This worked for me.
Hi, I have the same problem! I managed to delete it from the launchpad but once I restarted the download from the store it got back to paused...
The thing that worked for me is Pascall88's solution: Open appstore, open 'store' (on the top of your screen once app store is opened) and click 'search for incomplete downloads' (or something similar, my macbook is set to another language so I translated it myself). After this, the download should start over automatically.
thank you, this did the trick for me 🙂
HI There
You can go the launchpad. Left click and hold until the icon start to shake with delete marks on the left top appearing. Delete that paused download. GO back to your purchases item in apple store. You can down download it again. Thanks
Brilliant. Fixed it. Thank you.🙂
Sweet! That worked for me!
thanks.
On the "Purshased" tab, press "ALT" and you will be able to click cancel download 🙂
Thank you! You saved my 4 GB 🙂
FYI the trick is to click and hold on the actual "El Capitan "X" paused" icon; that is, you don't click and hold on the Launchpad icon itself. Go into Launchpad, then click and hold on the paused download icon. Then after the app icons begin to shake and each one gets an "x" in the upper left corner, click on the little 'x' on the paused download icon. Say yes when it asks if you want to delete. HTH.
In 'El Capitan' it is called 'Check for Unfinished Downloads...'.
It indeed told me all downloads were completed, but at the same time the status of the hanging download in the 'Purchased' tab changed from 'Waiting' to a progress bar, and the download actually started.
Thanks a bunch! I would never have thought to try that...
What did you do to solve this, robertdelfave?
I've had this problem as well. The only solution that was effective was to activate the debug menu for the App Store in order to find and then delete the partially downloaded update file. Here are the details :
http://apple.stackexchange.com/questions/141487/paused-want-to-delete-partially- downloaded-yosemite
Download Stuck in "Paused" Status