"Unhide" is not clickable on iTunes purchases

Question

rugzmsk Author

Level 1

9 points

"Unhide" is not clickable on iTunes purchases

I'm not able to unhide purchased music compilations with Various Artists in title. Does anyone have the same problem?

I just keep clickin on unhide button and nothing happens.

Posted on Jul 9, 2015 11:10 PM

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Answer 1

turingtest2

Level 10

274,540 points

Jul 10, 2015 5:16 AM in response to rugzmsk

Working here. Did the pointer change from an arrow to hand with a pointing finger when you hovered over the unhide button? If not then are you using larger fonts or non-standard DPI settings? These can sometimes cause the active areas of controls not to line up with the graphics.

tt2

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Answer 2

rugzmsk Author

Level 1

9 points

Jul 10, 2015 10:01 AM in response to turingtest2

Hi there

Yes, pointer changes to hand with a finger and button works but has no effect. I have restored my purchases (only compilations) through itunes app on iphone but they're still missed in itunes and they are still in hidden purchases in my account.

Also all other albums now missed too not in apple music app nor in intunes music. Something really weird 😮 seems that I need to contact Apple.

Man all these odd things happened to me after updates on ios and itunes.

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Answer 3

dfnoonan

Level 1

4 points

Jul 22, 2015 4:37 AM in response to rugzmsk

Same problem here! can't unhide anything to do with a compilation. this really ***** considering I paid for these.

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Answer 4

rugzmsk Author

Level 1

9 points

Jul 22, 2015 5:50 AM in response to dfnoonan

I found a hacky solution for this issue:

Go to iTunes app on your iDevice, tap More and Purchased Music find your compilation and tap download icon (or Unhide All) after it you can delete it from your library and it will appear everywhere on your devices and iTunes.

I have no idea how those testers who testing the updates could **** up and miss this bug 😠

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