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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I cannot access Google on my iPhone.the error message shows "Flash Player may be out of date.Please Update"
Please help!!!
iPhone 5s, iOS 8.4
Can you be more specific when you say you "cannot access Google"? Do you mean, that, using Safari, if you try to go to www.google.com, you get that message? Or do you mean something else? Google.com does not require Flash.
Go to Settings>Safari>Clear History and Website Data.
Using Safari when I go to Google.com I get the message "Flash Player may be out of date.Please Update" sometimes or it simply does not open up
Whereas other sites like yahoo etc are opening just fine
And yes even when I gp to the Facebook site it flashes the same message
Even clearing the website data is not helping
What happens if you use an alternate browser?
I don't have an alternative browser installed on my iPhone
Let me install Chrome and I'll get back
It's worth a shot. I don't have any problems accessing the google.com with Safari or Chrome.
Google does not use Flash at www.google.com. In fact, Google avoids flash like the plague that it is. Flash is probably the largest single cause of virus and trojan infections on computers. So if it tells you to update flash you are not on the Google site; your browser has been hijacked.
http://krebsonsecurity.com/2015/06/a-month-without-adobe-flash-player/
http://krebsonsecurity.com/2015/06/emergency-patch-for-adobe-flash-zero-day/
http://krebsonsecurity.com/2015/07/adobe-to-patch-hacking-teams-flash-zero-day/
http://krebsonsecurity.com/2015/07/adobe-to-fix-another-hacking-team-zero-day/
And that's just the past 3 weeks!
I can't go to Google even via chrome
Then your router has been hijacked, and is directing you to malware sites. Assuming you are using WiFi and not cellular data.
Oh god...Please tell me how to fix it!!
Well, your iPhone does NOT have Flash, so you are safe from that aspect. If you turn off WiFi can you connect to Google? What about if you use some other WiFi network, such as a coffee shop?
And a key question: Is your iPhone jailbroken?
Yeah I am using Wifi...so how can I fix this problem?
I am encountering this problem on my iPhone so it will start affecting my other devices as well? HTC M8i,iPhone 6,Macbook,Dell Notebook??
If you turn off WiFi does the problem go away?
You may not notice it on your other devices if they have flash, but if you go to https://www.google.com on those devices do you get there? And does the address bar in your browser agree that it is https://www.google.com?
I am not Tech Savy so I do not know the meaning of jailbroken...I haven't tried connecting my iPhone to another wifi network or running it over cellular data..
.
Go to the Control Center by sliding your finger up from below the bottom of the screen. Tap the WiFi icon to turn it off. Then try again to go to Google.
I am unable to access Google on my iPhone 5s iOS 8.4
