I am unable to access Google on my iPhone 5s iOS 8.4

I cannot access Google on my iPhone.the error message shows "Flash Player may be out of date.Please Update"

Please help!!!

iPhone 5s, iOS 8.4

Posted on Jul 12, 2015 5:20 AM

20 replies

ashijain Author

Level 1

8 points

Jul 12, 2015 9:34 AM in response to Lawrence Finch

I cannot access Google only on my iPhone.

It is opening just fine on my other devices

Jul 12, 2015 9:40 AM in response to ashijain

When it opens fine on a device, look at the address bar. Does it say https://www.google.com EXACTLY, or does it say something else?

ashijain Author

Level 1

8 points

Jul 12, 2015 9:45 AM in response to ashijain

The 'Update Flash' error is not showing , instead the generic error "safari cannot open the page because it could not connect to the server" is flashing after turning off the wifi and restarting it.

It says exactly the web address of Google

I just rechecked.

On my MacBook it is opening just fine on Safari but showing 'Flash Update' message in Firefox..

What to do???

Jul 12, 2015 9:47 AM in response to ashijain

Here are a couple of things to try:

While on the Home screen double-press the HOME button. Find Safari and kill it by flicking its icon up
Go to Settings/Safari, scroll down and tap Clear history and website data
Go to Settings/General/Reset - Reset Network Settings (this has the side effect of erasing your WiFi passwords)

Now open Safari and try going to Google.

ashijain Author

Level 1

8 points

Jul 12, 2015 10:03 AM in response to Lawrence Finch

Tried step 1 and step 2 and it is working as of now.Thanks a lot!!!

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I am unable to access Google on my iPhone 5s iOS 8.4