Can't login to iTunes 12.2 with Two Step Verification

What do I do if the second username and password+verification code field doesn't show up. I tried to rent a movie and the first came up. Verification came through fine on my phone, but iTunes didn't prompt for entry.

Thanks for this! For a company which prides itself on simple and intuitive user-friendly experiences, this was a real kludge. iTunes needs updating to permit use of 2-factor in a more user-friendly manner than this.

amazing thank you. loading new op system so had no other workarounds until I tried this extremely un-intuitive method. Finding again and again that thinking deeply and doing own research usually trumps Apple Senior Advisors

nee 6 number code for itunes

I had to read your instructions carefully as well to work out the code must be entered on the 2nd login directly after the password, it works but very poor implementation choice on Apple's part as to most users who have experienced 2 factor on many other systems this is not an intuitive way to do it at all.

Good lord Apple that was frustrating. Why would you make it more difficult for your users to figure this out? How about add a bit of instruction to the window. Thanks for figuring it out (still took three tries for it to work).

This was doing my head in and after spending 1 hour with apple support, even they gave up. You did it mate! Thanks!

I wish I would have read your response properly. I was expecting a screen to enter the verification code in iTunes, but that didn't happen. I finally figured out that you enter the code when entering your passcode.

FYI: Before I did this, I contacted Apple Support to have two-step turned off. They stated that I would have to roll back to OS X Yosemite and iOS 8.4 in order to do this, as they are not able to do it with OS X El Capitan and iOS 9 as of yet as they do not have a workflow. I forgot as to whether or not two-step is permanently baked into both operating systems. I just know you can't turn it off when trying to do it through Beta website.

I'm enjoying both platforms, I just wish the iTunes process was a little more straightforward.

You will never realize how much this has helped this problem. I was having the same issue and talked with the geniu bar had no clue what to do. Thanks so very much. I'm using all beta IOS9 and El Capitan and was about to throw in the towel. This straightened all the issues out. Thanks a million!

benjaminstocksdale wrote:

Anyone know any work arounds or how to turn off two step verification as a member of the beta program?

In El Capitan an iOS9, on top of Two-Step Verification, Apple is introducing Two-Factor Authentication - these two thing are different and disabling Two-Step Verification not necessary will disable Two-Factor Authentication:

Is this different than Apple’s current “two-step verification” feature?

Yes. Two-factor authentication is a new service built directly into iOS 9 and OS X El Capitan. It uses different methods to trust devices and deliver verification codes, and offers a more streamlined user experience. The current two-step verification feature will continue to work separately for users who are already enrolled.

If you are using an older device which doesn't match two-factor authentication requirements yet, in order to access some Apple services you need to add 6-digit passcode to the end of your password:

What if I am using two-factor authentication on a device running older software?

For the best experience with two-factor authentication, you should update all your Apple devices to iOS 9 or OS X El Capitan.

If you use two-factor authentication with devices running older OS versions, you may be prompted to append your six-digit verification code to the end of your password when signing in. Get your verification code from your iOS 9 or OS X El Capitan device, then type your password followed by the six-digit verification code directly into the password field. This will also be required when making purchases with iTunes 12.2 or earlier on your Mac or PC or when pairing an Apple Watch running watchOS version 1.0.

Devices running older OS versions will not display verification codes automatically. If you don’t have a compatible device available when signing in, you can have a verification code sent to your trusted phone number instead.

For anyone who wish to get more informations about Two-Factor Authentication I suggest to visit Apple Developer Support Center: https://developer.apple.com/support/two-factor-authentication/

Thank you so much for posting this. This is the stupidest thing I have seen in a long time. Create two factor authentication, then give the user no idea what to do with it.

I have a similar problem. I actually would put in the verification code in the right place if only my ipad2 could manage to receive the code. there's not a link to click asking for the code to be sent to a different trusted device, so I'm at a dead end. I naively upgraded to ios 9, which I think is part of my problem. Any ideas, anyone?

I have an ipad2, running iOs 9. If I try to do what you recommend above, when I get to the "tap your apple ID" step, the thing starts clocking and gets stuck there. It won't go beyond that, so I can't "scroll to the bottom," and "get a verification code."