iPod Classic 160GB won't sync to latest version of iTunes

Take a look at Corrupt iPod Classic.

tt2

I also have this issue would really like a resolution to the issue.

My issue is only with the videos, the new version of iTunes 7-1-15, says that the videos I bought are not compatible with iPod classic. I have a MAC and could not get an answer from Apple Support or iTunes

I have the very same issue, Please Apple come up with a fix soon for this.

I wish I had read your post before I updated my iTunes several days ago. iTunes no longer recognizes my 120 GB iPod Classic (though it still recognizes a couple of iPhone 4's). My Windows 8.1 computer recognizes the iPod on a USB drive and the iPod itself shows it's connected, but iTunes shows no connection. I spoke with Apple support and they indicated that it was likely a problem with the latest iTunes software upgrade. Apple needs to fix this in support of customers who purchased their iPod Classics long ago.

I have 80GB and 160GB ipods. In both cases, I have managed to sync them once each tonight but each subsequent attempt to sync has failed with the message "The ipod xxx cannot be synced because it cannot be found". This is despite the fact I can see the ipod sat there in iTunes!!

Help!

Very similar problem: my 160GB would not sync, "IPod not found. Check internet connection and CD Rom". I tried it on 2 different Win7 computers, 2 different cords, 2 different versions of itunes. Figured it was the ipod, went to the Apple store, traded it in on a new classic 160GB (they still have a few for that reason), got home, same thing!!! Went and bought a new cord, same thing!!! Support had no clue, said that they could not suggest it, but some people might play around with the firewall, not that he would suggest something like that... It makes no sense!!!

I have the same issue, I thought it was connected to a Windows 10 update, but then realised my syncs had not worked for over a month prior to installing Windows 10. It is obvious that it is linked to the latest iTunes update. It was saying sync completed. no indication of problem, except in settings where it says Driver error. Apple need to sort there software out!

Several users have reported problems syncing iPod classics when Norton AV is active. If you have it try temporarily disabling to see it that allows the iPod to sync. You may also need to reboot or restart the iPod Service for it to work.

tt2

Thank you thank you thank you. That worked for me, hope all others have the same success. Let's hope Apple resolve the underlying issue.

Glad it worked. 🙂

tt2

I tried turning off Norton, and got exactly the same results - no sync.

Did you reboot the computer before trying?

tt2

You seem to have the best solutions. For the first time since upgrading to 12.2 (Mac), my Classic wasn't even recognized in the upper left corner of the iTunes page.. When I tried to synch all the music left the iPod. I had to restore the iPod, and eventually was able to manually synch all the songs (which only took a few minutes). Is this something that I might have to do each time I synch? Is there an easier way? I appreciate any advice.. I had no problem synching my little Nano...it's not a wheel-based scroll like the Classic. To have to restore the iPod each time to synch seems the long way to do this. Any other advice? Thank you so much.

With luck that is a one off glitch. If the database on the device isn't written out properly or cannot be read by it then the device will appear empty, even though the media files are still present on it. Restoring should repair things, though if your device has a large amount of "other" in the space map then you may need to use the DFU restore method or reformat the drive to reclaim the space. See Corrupt iPod classic for more.

tt2