Long story short, I set up an icloud account for a new executive at our office not knowing he already had an Apple ID. He wants to keep the ID for purchases but needs the new icloud to sync calendars with other people in the office.
I can't change the Apple ID email to be the new work email because it is already associated with the icloud I set up.
Hi CoreyGlover,
It sounds like you have these two accounts, one has iTunes and App Store purchases and the other is used for iCloud services. While there is no way to merge or transfer purchases between the accounts:
Frequently asked questions about Apple ID
Can I merge multiple Apple IDs into one?
Apple IDs can't be merged. We recommend that you use the same Apple ID in the iTunes Store and iCloud. Using multiple Apple IDs might be confusing and might cause issues with accessing purchased content or using some services.
You can however use one account for iTunes and the App Store, and use the other for iCloud. This article should help you get that setup:
Set up your Apple ID for iCloud and iTunes
Use one Apple ID for iCloud and a different Apple ID for Store purchases
You can use different Apple IDs for iCloud and Store purchases and still get all of the benefits of iCloud.
iPhone, iPad, or iPod touch
- When you first set up your device with iOS 5 or later, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.
- In Settings > iTunes and App Stores, sign in with the Apple ID you want to use for Store purchases. You might need to sign out first to change the Apple ID.
Mac or PC
- Enter the Apple ID that you want to use with iCloud on your computer:
- Mac: Enter your Apple ID in Apple () menu > System Preferences > iCloud.
- Windows 8: Enter your Apple ID in the iCloud Control Panel. To access the iCloud Control Panel:
- Move the pointer to the upper-right corner of the screen to show the Charms bar.
- Click the Search charm.
- Then click the iCloud Control Panel on the left.
- Windows 7 and Vista: Enter the same Apple ID in Control Panel > Network and Internet > iCloud.
- Enter the Apple ID you want to use for Store purchases in iTunes:
- iTunes 10: Store > Sign In.
- iTunes 11 or later: iTunes Store > Quick Links: Account.
If you're using Windows 7 or 8 and can't see the menus, learn how to turn on iTunes menus.
Once a device or computer is associated with your Apple ID for your iTunes Store account, you cannot associate that device or computer with another Apple ID for 90 days.
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How do I associate a new iCloud account with an old Apple Id that both have different emails?
