I have an ipone 4s and recently my camera no longer works. I can't take pictures or videos from my camera, or on an application like snapchat, but my front camera works. When i wan't to take, my screen is black. (Excuse my bad english i'm from france

I have an ipone 4s and recently my camera no longer works. I can't take pictures or videos from my camera, or on an application like snapchat, but my front camera works. When i wan't to take, my screen is black. (Excuse my bad english i'm from france

iPhone 4S, iOS 8.4

Posted on Jul 15, 2015 4:14 AM

Reply
1 reply

Jul 15, 2015 4:26 AM in response to Kleeein

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

If this doesn't help, you should contact Apple and ask for help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have an ipone 4s and recently my camera no longer works. I can't take pictures or videos from my camera, or on an application like snapchat, but my front camera works. When i wan't to take, my screen is black. (Excuse my bad english i'm from france

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