iTunes Won't Play any songs from Apple Music

When I add music to "My Music" it adds OK but when I attempt to play any songs it never loads a song and then immediately skips to the next one etc... I can stream the same songs on the iOS app fine and iTunes plays any local files fine too. If I attempt to make any songs available offline then I get a "400 Error"... What can resolve this?

null-OTHER, Windows 7

Posted on Jul 17, 2015 3:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2018 7:07 PM

I tried changing my DNS and restarting my computer and none of it worked. After signing out of my Apple music account in iTunes and signing back I was able to fix the issue. Hope the same works for you if you're having this problem.

65 replies

Feb 12, 2018 6:21 PM in response to GothamRich

Solution:

If you have logged into iTunes stores at different times from 2 different countries you could have this problem.

Go to iTunes store and check the purchase currency of songs. If the currency is the old iTunes store you logged into, log out from iTunes and relog in again using your actual iTunes country.

I guess it's the same problem if you used 2 accounts from the same country, you are probably using the wrong account. Log out and re-login again with the correct account. It will work.

May 18, 2017 1:38 AM in response to GothamRich

I had the same problem - select a song to play ... cloud icon will flash on and off as random songs where selected and discarded - as if a ghost was running through the album but couldn't decide on a song - tried the DNS Change, didn't work. Tried signing out of iTunes and back in .. didn't work ... then I Went into settings ( iPhone 6) - music- and right at the bottom - where my Apple ID is under home sharing - I signed out - shut down - rebooted - music plays fine now ...p.s all my music is on my phone and I haven't signed back in to home sharing ... hope this helps

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes Won't Play any songs from Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.