recover pictures from broken iPhone 6

One way may be to use a keyboard with a lightning connector (find them on amazon). Have seen some YouTube vids showing this works. Haven't tried but need to as well. Stopping by an Apple store tonight to see if they have any on the display models 😉. Obvious, but this would only work if you really do already know the passcode. Not sure I'll be able to get the passcode turned off from settings that way or may have to pull out the laptop and start backing up right there!

Hope this helps.

Try to connect it to iTunes.

You haven't set up TouchID?

If you didn't already have it set up to sync to iTunes on your computer, then you're hosed. If they were not already backed up, there is no way to get to them now. The data on the phone is encrypted.

The only real option is to make an appointment at the genius bar. They may be able to replace the display without losing your data. There are no guarantees, though.

If you have a mac you might be able to use iExplorer to extract the information. Don't know if it requires you to put your lock code in though. Yeah if touch ID isn't setup/working and you can't blindly put in your code (you're screen is totally F*d) then they might be able to replace the screen without deleting content. when was the last time you backed up your data to iTunes if iCloud backup was disabled?

I've never understood the need to enter in the code after a restart either when you have touch ID enabled.

Having worked in this fine companies stores, I always told customers that if you don't transfer or back up your photos its like walking around with all your negatives and photos in one place. If you lose that one item, you can't get them back.

If you've ever backed up to iTunes in the last two years you might have a backup there or if the photos do an auto sync. But it doesn't sound like you interface your phone with your computer often, if at all.

It's a good habit to get into. I literally take all my photos from my phone and dump them into a dated folder every 4 months or so. I now have 4 years of iPhone photos that I need to go through at some point, which I never will, but at least I know there are duplicates in places.

Try a software extraction solution.

nathanial wrote:

If you have a mac you might be able to use iExplorer to extract the information.

Nope. Won't work. The data on the device is encrypted. It can't be decrypted by a foreign computer without entering the passcode on the device.

I only have the demo version now of iExplorer and am able to view all images on my phone without having to unlock the phones screen through the apps interface. You have to purchase the license (I think its $30) to export to a folder and to unlock those type of features. But it could be that it won't let you do export without actually unlocking the phone. I'm not going to spend the $30 for myself to see if it works, but I know some people would spend more to get their photos back.

So KT, iExplorer does allow you to root around the drive without unlocking the phone, but I don't know if its export functions require that. I tend to think like you, but I was a little surprised that I was able to pull up my DCIM folder on my phone without pushing "trust computer", or passcode, or anything.

Have you used that computer and phone together in the past? Also, from what I have read and experienced, if you break the screen to the point that you cannot enter the passcode, even if you have trusted the computer in the past or even synced in the past, it will not allow you to access the device. Seems almost like a fail safe if someone tried to smash the phone to gain access..

And it looks like iExplorer is PC available now as well. That must have changed in the last year. And its $35, not $30.

So I bought the single license for $35 and was able to export my photos from my phone to a folder on my desk top without having to put in my passcode. Even opened them up in Preview and the videos in Quicktime. Not sure why it wouldn't work in your situation unless you have to push the "trust" button if you've never paired the two. Might be a free something out there, or you might just waste $35.

You're beginning to sound like a lot like a paid shill.

You gave incorrect information and weren't helpful.

Its the only app that I've used that is stable enough for most non-techy people to use. And people really like having their photos from birthdays, weddings, etc. I'm just being up front about the costs. I have no affiliation with the company. Most people will try to go the free route, but that usually requires more computer know how and effort than they are willing/can put into it.

You can call me a paid shill, but I gave some options, and even went above to see if my method would work, because I would hate for her to buy it and it not work. I can afford it.

Once again, you gave incorrect information and have resorted to name calling.

What are your suggests for the OP?

And you never answered a direct question regarding your "test".

It will not work on a previously untrusted computer. The data is encrypted. Including the photos.

You are wrong.

I already provided the ONLY solution there is if there is not backup. Get the display replaced and cross your fingers that they can do it without wiping your device.