I was using Safari and received a virus warning message stating that I need to contact maconlinesupport.info or 215-600-4011. Is this legit? What should I do? In any case, I can't continue on Safari because I can't leave this warning page (I switched to Firefox for now). Help!
MacBook Pro (15-inch Mid 2009), Mac OS X (10.7.5)
No, a firewall will do nothing to prevent popup messages. The messages themselves are not a problem, unless you call them and allow access to your computer or divulge personal/financial information.
I meant that - would a firewall be a protection against the scammers if they want to access my data or any other thing on my mac as i did the mistake of letting them access to my MBP when i called them?
If they've loaded something which will enable them to access your computer a firewall probably won't stop it since the program they've loaded will initiate the connection, so that it appears as outgoing.
No, a firewall would not prevent that. If you have allowed the criminals access to your computer, you should consider it compromised. Change all passwords that may have been used from that computer. Restore your computer from a backup that predates the intrusion. If you used a credit/bank card to pay the criminals, contact your bank to report the fraud.
If you want "protection against the scammers," you might look into ScamZapper, a Safari extension.
(Note that I am affiliated with that site, and some pages contain ads).
have you figured out a way to continue using safari? when i force quit and restart safari it still opens up the maconline ********
First step, restart Safari while holding the shift key down. That will stop it re-opening the window. This may solve the issue (just don't go to the site which caused this again). If you are still having problems please see this Apple Help page:
try this: turn off the wifi, and then open safari and reset it. Hope it works!!! Whatever u do, don't call that number.
HUGE SCAM!!! This just happened to me - but as soon as the guy said I needed to type in a web address called "fastsupport.com" I opened up Firefox and googled it, which brought up phishing! At that point I just said Adios and hung up. I should've known from the start of the call, but at least I got wise before I went any further
When using Safari I got a message stating that I have a virus. It is directing me to maconlinesupport.info or asking me to call 215-600-4011. Is this legit or a scam?
