Internet connection issue Yosemite (10.10.4) - Virgin Media

Question

Level 1

4 points

Internet connection issue Yosemite (10.10.4) - Virgin Media

Hello,

Since I'm connected to a virginmedia router, I've had some problem with WiFi connection. Every 15-20 min, my Mac loses internet but not the connection. I have to Turn Off - Turn On Wifi every time to solve this problem. So it's really annoying when I'm playing or watching something in streaming...

Once, when this issue happened, I tried to ping my router (ping 192.168.0.1) and It says "Request timeout for icmp_seq 0" but I'm still connected to the network...

Did/does anyone have the same issue ? How do you solve this ?

Thanks.

MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10.4)

Posted on Jul 18, 2015 7:40 AM

Reply

Answer 1

Eric Root

Level 10

684,933 points

Jul 18, 2015 10:18 AM in response to lechabsbos

Try restarting the router.

Internet – can’t connect - Yosemite

Internet – can’t connect - Yosemite (2)

What does Wireless Diagnostics show?

Wireless Diagnostics

Wi-FI connection drops

Wi-Fi Problems in OS X Yosemite

Wi-Fi Problems in OS X Yosemite (2)

Wi-Fi Problems in OS X Yosemite (3)

WiFi Potential Temporary fix - Yosemite

Also try turning off Bluetooth.

WIFI AND BLUETOOTH FINALLY SOLVED, NO REALLY - YOSEMITE 10.10

If your Wi-Fi source is capable of generating a 5 GHz Wi-Fi network, try that to help avoid conflicts with Bluetooth.

Reply

Answer 2

okkimi

Level 1

0 points

Jul 23, 2015 12:41 AM in response to Eric Root

I have the same exact problem. The fault is not in the router, it is in the computer (Macbook Air early 2014). It came after the 10.10.4 update. WLAN stays connected, but the I can't ping the default gateway. If I turn the WLAN on/off, connection is working again. This happens quite many times in an hour, so it is very annoying. I have other computers MacBook Air (2011) with OS X 10.10.3, and it works ok.

Reply

Answer 3

okkimi

Level 1

0 points

Jul 28, 2015 12:05 PM in response to okkimi

I also noticed that LAN connections works OK. I can connect to my other Mac without issues, but not to the Internet.

Reply

Answer 4

fabio56

Level 1

9 points

Jul 31, 2015 9:36 AM in response to okkimi

Same here on a Macbook Air, Yosemite 10.10.4

The only way to restore connection is to refresh the DHCP, but it last just for few minutes...

Reply

Answer 5

lechabsbos Author

Level 1

4 points

Jul 31, 2015 10:05 AM in response to lechabsbos

I've upgraded to El Capitan beta and it seems ok now. There is still an issue with WiFi in Yosemite... Apple missed this OS :/ (New UI is really good but too much bugs compared to the last OS's)