What is Advanced Mac Cleaner?

A window keeps popping up for an an app called Advanced Mac Cleaner. Is this legit? Should I do it or is it a third party scam?


[Re-Titled by Host]

MacBook Pro

Posted on Jul 18, 2015 4:37 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2018 7:50 AM

Also, this Advanced Mac cleaner - I have read here that ppl say its a scam - is there a way to block this?

Have you actually installed this garbage, or are these just scary sounding ads that pop up while you're using your browser?


There are only two apps experienced users recommend for Macs. MalwareBytes for Mac and EtreCheck. These links are each directly to the respective developer's sites. Do not even think about downloading them from anywhere else.


From what you describe, I would suggest you first run EtreCheck. When it's finished, copy/paste the full report here. All personal information is automatically redacted by EtreCheck. All we'll see is relevant information, which is what type of Mac you have, amount of RAM installed, etc., and the most important part, what processes are running. That will show whether or not your Mac is plagued with adware or other junk.


MalwareBytes focuses on finding adware, ransomware and other junk that shouldn't be on your Mac. When it's done searching, it will show a list of anything it finds and offers to remove it. The app never just deletes things without your okay.

98 replies

Mar 8, 2018 8:03 AM in response to jlfbw

Method to remove Advanced Mac Cleaner App .

Enter in System library .

Click on finder > Take the cursor on top menu bar > Go > computer > Macintosh HD

Search the app in following folder .

( a ) Applications - Advanced Mac cleaner

Enter in User library , click on finder > Go > hold option key > click on library .

( a ) Folder Advanced Mac cleaner - click on it , the followings .plist are found .

msets.plist

rlist.plist

( b) In Application Support folder of Mac , there is a subfolder Advanced Mac cleaner

params.plist

Settings.plist

( c) Folder amc

amcuninstall

com.pcv.amcuuninstall.plist

com.pcv.hlpramcn.plist

helperamc

Inf.Adit

( d ) Folder Caches of Mac these are two remnants of the app .

com.Pcv.hlpramc

com.pcv.hlpramc

( e ) Cookies folder of Mac

com.pcv.hlpramc.binarycookies

com.pcv.rlistupdater.binarycookies

com.techyutils.cleaner.binarycookies

( f ) Folder hlpramc

Web settings.plist

( g ) Folder Launch Agents of Mac

com.pcv.hlpramcn.plist

( h ) Folder logs of Mac there are two log files .

helperamc.log

Advanced Mac Cleaner.log

( I ) Preferences folder of Mac

com.pcvhlpramc.plist

com.techyutils.cleaner.plist

( j ) Click on download folder , right click on the advancer cleaner file and delete .

amc_amc apstm.pkg

( k) Users and groups - open the pad lock by entering admin password .

Click on Login items - Advanced Mac Cleaner select the box , the app will be highlighted and click on subtract sign .

These are the files of Advanced Mac cleaner found in system library and user library folders , the individual advanced Mac cleaner folder and .plists found in subfolders are to be deleted .

Open finder > in applications folder right click on Advanced Cleaner app a prompt appears .

Advanced Mac Cleaner helper requires permission to complete the uninstallation .

Please provide the admin password to the next screen continue .

( a ) cancel

( b ) ok

Click on ok .

Again a prompt will appear enter user password .

You have to enter it correctly the app is removed permanently with its remnants also .These are the recent files for advanced Mac cleaner , if the old version of the app is used the name of files are different and folder locations might differ .

Also used Malware bytes Anti - Malware for Mac it removed the above advanced Mac cleaner files from Mac immediately , you can either manually delete or very easy is just click on scan button using malware bytes .

Jul 18, 2015 5:28 PM in response to jlfbw

You may have installed a fake "utility" called "Advanced Mac Cleaner." Like any software that purports to automatically "clean up" or "speed up" a Mac, it's a scam. To remove it, take the steps below. Some of the files listed may be absent. Back up all data before proceeding.

If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.

Step 1

Triple-click anywhere in the line below on this page to select it:

~/Library/LaunchAgents/com.pcv.hlpramc.plist

Right-click or control-click the highlighted line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Step 2

Move the following item to the Trash as in Step 1:

/Library/Application Support/amc

This time you may be prompted for your administrator login password. There's no need to log out after taking this step.

Step 3

Move this item to the Trash:

~/Library/AdvancedMacCleaner

Step 4

Open the Applications folder and move the item named "Advanced Mac Cleaner" to the Trash. Empty the Trash.

Sep 13, 2015 10:04 AM in response to jlfbw

Guys, Advanced Mac Cleaner is a scam. The support guys are too stupid to carry a Hackers title. Just a bunch of hires in India who catch other stupid people to pay them. But there is some structure above them who control this business. They got into my system, injected the virus, then they called me and asked for "only" $249 to clean it up. When they spoke with me, they knew my name, address, email, and told me that my machine is damaged and they want my credit card to 'help" me. Note, they don't have Twitter, Facebook, Google+ or any other social media accounts, not even a website. Hey Advanced Mac Cleaner guys, if you read it, I reported about you to the FBI.

Oct 10, 2015 9:43 AM in response to jlfbw

I just struggled to get rid of a piece of malware called MegaBackup. No sooner got that off the system using AppCleaner (no easy task as it set protections for itself that have to be turned off) then Advanced Mac Cleaner shows up running after a reboot!!! AppCleaner seems too have gobbled that up with out to much headache. If I ever meet one of these slugs that write this ****!!!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What is Advanced Mac Cleaner?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.