green faint hue on screen's border HELP :(

iPhone 5


i noticed a faint green hue on my screen's border , i tried to reset my phone but

it didnt work. What could this be ? My phone has never been wet and dropped

My warranty is expired please someone help me 😟 i ve been searching

for solutions but it never worked

Will this worsen over time ? someone help me 😟 thanks


iOS 8.3

iPhone 5, iOS 8.3

Posted on Jul 22, 2015 6:25 AM

Reply
1 reply

Jul 24, 2015 6:23 AM in response to karloak123

Hello karloak123,

Thanks for using Apple Support Communities.


To help isolate this issue where you're seeing a green hue along the border of your iPhone's screen, I recommend backing up your iPhone in iTunes, and then restore to the factory settings. If the issue happens after restoring to factory settings, then you will need to look into getting your iPhone serviced.


Make a backup using iTunes

  1. Open iTunes and connect your device to your computer.
  2. Save content that you downloaded from the iTunes Store or App Store by clicking File > Devices > Transfer Purchases. If you're using Windows and you don't see a File menu, press the Alt key.
    User uploaded file
  3. Wait for iTunes to finish transferring your purchases. Then, click File > Devices > Back up. If you're using Windows and you don't see a File menu, press the Alt key.
    User uploaded file
  4. After the process ends, you can see if your backup finished successfully by clicking iTunes Preferences > Devices. You should see the name of your device with the date and time that iTunes created the backup.
    User uploaded file

Follow more steps if you need help making an iTunes backup. Learn how to encrypt your backup.

How to back up your devices using iCloud or iTunes - Apple Support


Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Apple - Support - Service Answer Center


Take care.

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green faint hue on screen's border HELP :(

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