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Macbook goes to sleep randomly

I've had my new Macbook for about a month. I have noticed an issue where the screen goes to sleep and the trackpad has no feedback at random times. I do everything I can to try to get it to turn back on, but nothing I do seems to wake it back up. Then it suddenly just comes back to life after random periods of time. I read somewhere that it might be a thermal cutoff, but I am not doing processor intensive tasks when it happens. Anyone else have issues like this?

MacBook (Retina, 12-inch, Early 2015), OS X Yosemite (10.10.4)

Posted on Jul 23, 2015 7:08 AM

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35 replies

Sep 9, 2015 10:16 PM in response to Highlando

Is it happening while on battery or while plugged in? I am starting to wonder if it only happens while on battery power...and whether they sheer volume % of the entire body being made up of battery is causing electromagnetic interference with the sensors for the screen? For example, it is the same reason why people with heart-pace monitors, etc, cannot go through an area where there are electromagnetic waves, xrays, etc, it will interrupt the operation of sensitive electronics in which you have constant opening and shutting of sensor based mechanics...

Sep 10, 2015 7:11 AM in response to missosa

Hi Sam!


Lol @ your reply. I'm glad it solved your issue as well.


I could also reproduce the issue once I knew what to look for. There's only a small area, somewhere below the ALT / CTRL buttons, where I could get the Macbook too sleep once I put the magnet there. I attached an image to roughly show the area.


It doens't matter if the Macbook is on power or on battery,


User uploaded file

Sep 10, 2015 9:04 AM in response to KoosG

User uploaded fileYour diagram now gives me more impetus to believe that it is related to the Force-Touch electromagnetic bar which has its contacts grounded to the bottom shell OR the contact between the lower quadrant battery to the ribbon-connector to the other three or four remaining batteries and then into the motherboard. There could be a sort of EMF (electromagnetic force field) interaction in which some sort of safety short trips out and shuts off the force touchpad which then shuts off the screen or vice versa. Most likely vice versa. At this point, this has to be the best explanation and I think it could be a manufacturing flaw because I know mine occurs on the upper quadrant central battery area. So they may have not done a good job of shielding it off since they made all the materials so thin, along with the thin aluminum body or whatever metal it is. For example, many computers and cell phones have thin films in their plastic barrier that does not allow for that to happen. Maybe Apple, in making the design so sleek and thin, betted on leaving it out and it not being a problem, which for now seems to be the case unless you are near a magnet.


Anyhow, see the attached picture and imaging where the keyboard and touchpad are placed on the other side and it makes sense.

Sep 10, 2015 11:50 AM in response to Highlando

Hi Yes i sent a video to my local Apple Store of the MacBook shutting down and they pointed out to me that I had the laptop sitting on top of the case and it is a snug case it has a magnetic strip in the lid and it thinks you are shutting the lid down hench the reason for it shutting down I think Snug should put a warning on the case that this could happen.


Since I have found this out I do not put it on the case and I've never had a problem since

Oct 23, 2015 2:12 PM in response to chris elly

Apparently it is the magnet being placed in that area that causes it - the mac responds to this as though the lid is being closed, as this is how that is recognised by every macbook. So it's not a problem or something that will do any harm, just annoying if you would rather have a case with a magnet closure...

Macbook goes to sleep randomly

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