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Songs keep repeating when I shuffle a playlist

On every iPod and iPhone I've ever owned:

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. The device remembers what I've already played so I don't hear the same song twice until I get through all, say, 250 songs on the playlist (unless I select a different playlist, manually select a song on the playlist, or close the iTunes app on my phone). As an illustration, using my iPhone 6 (still on iOS 8.3) last month I spent a week of commuting time, about 45 minutes a day, listening through a playlist and never heard the same song twice.


On my iPhone 6 since updating to iOS 8.4 (12H143):

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. It doesn't seem to remember what it's already played, so I end up hearing the same set of about 25-30 songs (with occasional randoms thrown in) every time I pause, put it away, and press play a few hours or days later.


Why doesn't Music seem to remember what it's already played? Is there any way of fixing this, or working around the issue so I don't have to keep hearing the same songs on a playlist?


On a possibly related note, I just connected my phone to my computer, and noticed that several of the songs that keep getting repeated show up in iTunes as having never been played. Has Music/iTunes stopped counting, or is this feature just not working any longer?

iPhone 6, iOS 8.4

Posted on Jul 23, 2015 9:12 PM

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Posted on May 5, 2017 7:06 AM

OK after experiencing the same problem I finally found the solution this morning. Apple has for some reason the reason hidden the repeat and shuffle buttons on the main song play screen. When you select the now playing song at the bottom of the screen then you have to scroll up to see the hidden buttons that are in red. You have to uncheck the repeat button so that the red highlight goes away. This will fix your problem.

246 replies

Nov 22, 2015 11:26 AM in response to queue169

I have this same issue with not cycling through the entire playlist (555 songs) before repeating. It started happening the update before last. it is driving me crazy considering I purchased all of these songs and have always been able to trust that it cycles though all 500+ songs. It is totally driving me crazy!!! I don't know why Apple had to screw around with something that was working fine. Totally disgusted!!!

Nov 23, 2015 6:05 AM in response to Sparky87

It is my hope that Bob Maguire, who has surely given this issue more attention than Apple has, will find his bug report successful. He's also figured out a workaround that, while not ideal, requires four button presses and then allows you to enjoy Shuffle the way you once did before. And it's a far sight better than our other option before (you know, NO OPTION).

Nov 23, 2015 4:04 PM in response to queue169

Ooh whow I am not the only one with this problem. It's annoying me from the start of Apple Music (Before that i used Spotify).


I have a playlist with 200 or so songs in it (Feel free to listen to it btw) but the music app keeps giving me the same numbers and it are always the same song witch come back 😟 . Hate it. lets hope apple is going to fix this.


(I am on 9.2 Closed beta now, but it's there from the Start of Apple Music)

Nov 27, 2015 9:52 PM in response to Donstil-NL

Adding one more voice to this chorus, not that it will make a difference. I had been using a refurbished iPod Nano till it finally died on me last month, so I caved and switched to the Music app on my iPhone 5s. This lack of control is ridiculous, and Apple is so convinced its UX designers and developers know what we want that it's now their way or the highway. All I want is to be able to reorder my songs one time, and then treat that as a static playlist. It can't be THAT complicated to keep something working the way it already was. For years. *sigh*

Dec 3, 2015 9:37 PM in response to queue169

I don't know how people are saying it used to be great. I've got an older iPod Touch still on iOS 6. It has NEVER shuffled correctly. I'm dealing with it still. I have a Christmas playlist that contains all single songs and albums of Christmas music. There are 39 albums and over 200 songs represented. Not only do I hear the same songs over and over, but I'm only hearing songs from about 4 albums in the playlist. It is infuriating - and it has ALWAYS been like that when I try to use shuffle. 😠

Dec 4, 2015 7:52 PM in response to Jarathen

Mine is a fourth generation iPod Touch, and every year I try to shuffle my Christmas playlist (it's the only "repeating" one I have) I get the same thing. It's even more distinct - it basically shuffles songs out of four of the 39 albums, and EVERY NOW AND THEN a random one from another album. But 90% of the time it is out of those four, and many times it will be 2 or 3 songs out of the same album back to back. I do not have that issue on iTunes on my computer - I'm just running 10.7.5 on that. I've checked everything I can think of - all songs are checked to be played. I'll even manually skip songs and it is still stuck on those same albums!! It's very frustrating - to the point where I end up stopping the shuffle play and just pick and album and cycle through them. 😟

Dec 5, 2015 3:44 PM in response to Fjimenez1

That's no help. My repeat is always off for the playlist, which is over 1000 songs. I'm currently playing the playlist now which is playing songs I heard yesterday. I guarantee I did not hear 1000 songs since yesterday. What is apple's problem? Not only is this a stupid issue that apple needs to fix, but apple also needs to add an option to playlists to let you resume where you left off. Meaning that if I leave a playlist to play a particular song/album, I should have the option to go back to a playlist on shuffle and continue from the last song that was played.

Songs keep repeating when I shuffle a playlist

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