Songs keep repeating when I shuffle a playlist

On every iPod and iPhone I've ever owned:

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. The device remembers what I've already played so I don't hear the same song twice until I get through all, say, 250 songs on the playlist (unless I select a different playlist, manually select a song on the playlist, or close the iTunes app on my phone). As an illustration, using my iPhone 6 (still on iOS 8.3) last month I spent a week of commuting time, about 45 minutes a day, listening through a playlist and never heard the same song twice.


On my iPhone 6 since updating to iOS 8.4 (12H143):

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. It doesn't seem to remember what it's already played, so I end up hearing the same set of about 25-30 songs (with occasional randoms thrown in) every time I pause, put it away, and press play a few hours or days later.


Why doesn't Music seem to remember what it's already played? Is there any way of fixing this, or working around the issue so I don't have to keep hearing the same songs on a playlist?


On a possibly related note, I just connected my phone to my computer, and noticed that several of the songs that keep getting repeated show up in iTunes as having never been played. Has Music/iTunes stopped counting, or is this feature just not working any longer?

iPhone 6, iOS 8.4

Posted on Jul 23, 2015 9:12 PM

Reply
246 replies

Feb 17, 2016 1:54 PM in response to crabbyapp

THIS SHUFFLE BUG NEEDS TO BE FIXED. 😠


SHUFFLE on my iphone does not work without repeating songs as discussed in this thread. Seems fine in itunes on my desktop - so why the iphone is not working???


It really ***** - I can't make it through my playlist and hear all of my songs because when I come back I hear same songs again.

Is there maybe another MUSIC PLAYING APP that we can use? Surely there must be a player where shuffle works on the iphone.


It's very clear this is a problem and is very distressing that there is no way to find out if there is a fix or if Apple is even working on this. This really ***** and is frustrating. Even though this "bug" affects a lot of people who passionately are upset about it there seems to be no hope.


How do big companies get away with this poor kind of customer support?

Feb 24, 2016 5:32 AM in response to queue169

This shuffle business was driving me nuts as well. I have found a fix that I actually prefer over just shuffling now. I utilize multiple nested smart playlists to keep things fresh in what I am listening to, but still favor things I like more. I also switch back and forth throughout the day between my iPad and my iPhone for listening. One other quick thing to mention has been pointed out in this thread before I think; your playlist sync's to your device in the same "sort order" as you have displayed in iTunes.


Knowing that, if you click on the left most sort column in playlist > songs view, it is no longer really "sorted" It's just an order. Now in your playlist settings, check the "Limit to" box, give it a number of songs, and use "random" Boom, your playlist is shuffled. AND it will stay in that order until the next time you sync. AND you can reorder songs by dragging them, if you want to hear certain songs on your commute in the morning, for example. AND when I switch from my phone in the car to my iPad at my desk, I can just start from the song I left off with in my car and start that one on my iPad. Every night I sync, I uncheck the "limit to" box and hit ok, then I edit the list again and turn the limit back on and it re-shuffles the list. I have been doing this for a few weeks now and I no longer miss "shuffle"


Hope some people find this helpful.

Mar 22, 2016 10:47 AM in response to queue169

I think I may be having the same problem.


I always have my music on shuffle (so all music shuffled, not just a specific playlist)


I did the update a month or so ago to 9.2 or whatever and that's when it screwed up.


So basically in the morning commute, I have it set to shuffle and one song will play, and this will either repeat later that journey or on my journey home. I know there's loads of songs that haven't been played because it's the same ones over and over.


This is so frustrating. I've tried resets and resyncs and nothing.


So ridiculous.

Mar 22, 2016 7:32 PM in response to OOLIE19

I loaded up iOS version 9.3yesterday. First thing I noticed was it cut my play list sizes by 1/4 to 1/3. For example a playlist that used to have 40 songs, now has 28. Checked iTunes on my lap top to verify. Sure enough the playlist in question had 40 songs. The majority of my play lists were similarly effected. I then tried syncing my iPhone to my lap top via iTunes. After doing so, my iTunes play lists now matched the size of the play lists on my iPhone... not what I was hoping for! I am now resigned to having to go back and rebuild my playlists in iTunes so they are the size that I want them to be. Of course my concern is my iPhone will merely cut them back down to size again! I'll have to think long and hard before I try that again. Looks to me as though Apple has merely added to their music player woes.


Regarding other music player apps. I have had decent luck with Cesium. It appears to shuffle ok without repeating or skipping songs. It uses the same up next song list as Apple's music player, though so Apple's music player can still screw up the upcoming song list if given the opportunity. I try not to run the Apple music player app as a result. Other music apps I've tried that did not work well were Ecoute, VOX, EasyMP3, 3D Audio Player and Beat.

Mar 22, 2016 7:36 PM in response to hnnr03

One other nice feature with Cesium is it shows how may songs are in the upcoming song lists. What's more it also shows the remaining time in the play list. Thus makes it much easier to determine if repeated songs are in the upcoming list as well as determining if it is skipping songs. I see Apple's music player app still does not do that.

Mar 23, 2016 1:43 AM in response to hnnr03

Still an overall issue with Shuffle in 9.3.


Still hearing repeated tracks when shuffling all tracks (approx 2,000 - 5 days worth).


And just got this (again, out of the pool of 5 days worth of music):

Track 1 - Hot (feat Pusha T & Boo-bonic). Rosco P Coldchain. The Neptunes Presents The Clones.

Track 2 - Hot & Fun feat Nelly Furtardo (10'). N*E*R*D. Nothing.

Track 3 - Hot. The Neptunes. The Neptunes Present The Clones.

Track 4 - Hot-N-Fun (feat Nelly Furtardo). N*E*R*D. Nothing (Deluxe edition).


"Shuffle", yeah right, give me a break!

Mar 25, 2016 1:38 AM in response to Jarathen

Hi there from what I'm seeing and what I have researched 9.3 does not mention a fix for the repeat shuffle. So I guess it's back to the ole drawing board, I'll be making a phone call to find out what happened? I don't want to stop using my ipod but this is very annoying smh. I recently upgraded to a Galaxy S7, maybe I'll have to use my S4 as an mp3 player at least I won't have to worry about a repetitive shuffle grrrrr!


So to all my fellow music lovers are you ready to make some phones calls? Maybe we should pick a day to call at the same time lol

Apr 14, 2016 3:04 AM in response to queue169

Dear fellow shufflers,


Happy to see I am not alone with this issue. Drives me up the wall since a couple of months. Writing this down is just for therapeutic reasons. So, here I go...


Apple, for the love of God, please, please, please fix this issue!!!!!

Shuffling music is no rocket science, it has been done since the invention of the jukebox at the end of the 1900's. Please, please, please try to make this work again in your 21st century stuff.

If not for me, then fix it for the 1,000,000's of other Apple users. Help us close this shameful discussion.


Thanks,


Jeffrey Ottevanger

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Songs keep repeating when I shuffle a playlist

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.