Mail: image attachments turn to thumbnails when accessed on a pc

Firstly I am aware there has been, for a long time, 'issues' with attached images being inline on windows. However, this is a new issue for me and I am struggling to rectify it. All images I attach in emails sent using Mail are shrunk to a thumbnail when open in windows. I can compress and send and this is a work around but if someone kind person can explain why this is happening and offer a fix I would be very grateful.

Thank you.

iMac, iOS 8.4

Posted on Jul 24, 2015 2:45 AM

Reply
15 replies

Jul 26, 2015 6:59 AM in response to Hector Bingo

Hector Bingo wrote:


thanks. i should have made that clear too.

yes! its just on PCs. all they get is a tiny thumbnail.

Is it on all PCs? I doubt this is something OS X is doing. It is most likely on their end. If it goes out to other fine, then it is definitely their end. If you can isolate what those users have in common, that may give a clue how to work around.

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Mail: image attachments turn to thumbnails when accessed on a pc

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