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Inactive Click for Apple ID

Hi,
I'm having a problem on iPhone ONLY. The apple id option on Settings-->iCloud or Settings--> iTunes is INACTIVE. I can't click on it, this way I can't access anything that requires my apple id. It has a Grey Color instead of blue (see images below)...I can use my id on ANY device but the iPhone. I tried hard reseting, I tried logging out from every device through iTunes on my Macbook but nothing changed actually, the icons for App Store and iTunes disappeared. Can someone help me please?
User uploaded fileUser uploaded file

iPhone 6, iOS 8.4

Posted on Jul 24, 2015 9:21 AM

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Posted on Jul 24, 2015 9:24 AM

Check Restrictions to see if it is On, and if so what is being restricted: Settings App > General > Restrictions (look for Accounts)

3 replies

Inactive Click for Apple ID

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