I am having issues with the performance of my IMac
The performance of my iMac has deteriatriated to an unacceptable level. I constantly get freeze in the apps and suffer the spinning wheel of pain! I read other posts on this topic and was advised to run Etrecheck diagnostics and post the results here for assistance to resolve the issue. Please help.
Diagnostics below:
Problem description:
Slow Performance - Apps keep freezing and I get the spinning Disc
EtreCheck version: 2.2 (132)
Report generated 7/26/15, 3:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.4 (14E46) - Time since boot: 7:48:31
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (339.90 GB free) - 88 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Lexmark Pro700 Series
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Seagate Backup+ Desk 3 TB
disk1s1 (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 3.00 TB (831.68 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) [Click for support]
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.lexmark.hbnlistener.plist [Click for support]
[loaded] com.lexmark.hostinfoupdater.plist [Click for support]
[loaded] com.lexmark.hostregister.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Click for support]
[running] com.rim.PeerManager.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.gopro.stereomodestatus.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[not loaded] com.rim.nkehelper.plist [Click for support]
[running] com.rim.tunmgr.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Skype UNKNOWN (missing value)
Microsoft Outlook Application (/Applications/Microsoft Office 2011/Microsoft Outlook.app)
Skype Application (/Applications/Skype.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 45 Check version
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.5.2 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GoPro [Click for support]
Java [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 659.44 GB
Destinations:
Time Machine Backups [Local]
Total size: 3.00 TB
Total number of backups: 57
Oldest backup: 2014-10-16 15:21:38 +0000
Last backup: 2015-07-26 13:10:42 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% fontd
0% taskgated
0% askpermissiond
Top Processes by Memory: ℹ️
455 MB kernel_task
201 MB com.apple.WebKit.WebContent
188 MB Skype
147 MB Safari
123 MB WindowServer
Virtual Memory Information: ℹ️
354 MB Free RAM
3.65 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 26, 2015, 07:37:02 AM Self test - passed
Thank you
Bob
BTW, I suffered the spinning wheel 4 times whilst writing this request. Help!!
