Loading photos to mac from CANON EOS100
I am having troubles loading photos to both my iMac (yosemite) and my macair (OSX). The macair very briefly showed the normal menu items but they disappeared. Both now don't show the attached camera as a device. Ive downloaded new drivers for EOS utility but no change. Image capture doesn't see the device.
I noticed the camera has a USB2 cable. I think both computers are USB 3. Could this be the problem? Do I need a new cable?
Any other ideas?
Veronica
iMac, OS X Yosemite (10.10.3)