how do i uninstall mackeeper
how do i uninstall mackeeper
4 replies
"MacKeeper" is a scam with only one useful feature: it deletes itself.
First, back up all data.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Let MacKeeper delete its other components before you empty the Trash.
☞ Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.
☞ Don't try to remove MacKeeper while running in safe mode.
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
- If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
- Quit the MacKeeper app if it is running.
- Open your Applications folder: Using the Finder's Go menu, select Applications.
- Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
If you purchased a copy of MacKeeper and you are "disappointed" in the product, you are entitled to a refund based on a recent class-action settlement.
https://yenchasoftwaresettlement.com/Portals/0/Documents/Website%20Notice_v1.pdf
how do i uninstall mackeeper